Update to 7046 repeatedly fails
Tried to update from True Image Home 2010 version 6053 to version 7046. Windows 7 32 bit. Gets part way through the installation, then backs up and reports "The installation was interrupted before Acronis True Image Home could be installed. You need to restart the installer to try again." Tried turning off antivirus and no change. Uninstalled old Acronis, now neither version will install.

- Log in to post comments

Thomas,
Do you have a backup of your system created with 6053? If yes, then boot from the Rescue CD and restore your system back to what it was before attempting the new install.
Since you are having problems, after the restore, I would uninstall 6053 and then install the newest build as a fresh install.
- Log in to post comments

That did the trick. Clean up Utility that is. There must have been some component still active that prevented the update. Maybe scheduler? Anyway, I was able to install the new version.
Thanks!
- Log in to post comments