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TOSHIBA ENCORE WT8 not work on ACRONIS 2016

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Beginner
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TOSHIBA ENCORE WT8

BitLocker ostacola il ripristino del backup

Il boot ACRONIS non identifica l'HD

Aiuto

TOSHIBA ENCORE WT8

BitLocker hampers restoring the backup.
Boot ACRONIS does not identify the HD

HELP

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This is by design of Bitlocker.  It is not a limitation of Acronis, but of all pre-Windows boot tools - as designed by bitlocker for data security.

Bitlocker an an encryption software.  It is designed to only allow access to the data content of the drive once Windows has been booted up and the encryption key has been implemented by the OS so that the data is then de-crypted.  As a result, if bitlocker is enabled, it is generally only possible to take a backup from within Windows.  You can then restore the Acronis image that was taken from within Windows via the Acronis offline bootable media. Just be aware that the newly resored image would not be encrypted anymore, since the image was taken in decrypted state.  Bitlocker would then need to encrypt the drive again in this scenario. 

However, you may/should also be be able to backup an encrypted drive if you do a complete sector-by-sector backup.  This will copy all bits of the drive, 1 for 1, even thought the contents are encrypted.  A sector-by-sector backup is bascially ones and zeros's so it doesn't care that the data is encrypted, it just moves the data as it is written on the drive.  The resulting backup would need to be restored to a drive of the exact same size though - even when restoring to a larger drive, the sector-by-sector backup method typcially needs the drives to be the same (perhaps not always, but success is more likekly).  If using the same size drive and sector-by-sector backup method while bitlocker encrption is active, hopefully, the recovery woudl result in a bootable drive.   Otherwise, stick to taking the images while Windows is already booted up and this should be the easiest method for backup and recovery in this scenario.  

Beginner
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Comments: 6

Il boot offline ACRONIS non vede il mio HD. (dispositivo di boot USB creato da ACRONIS)
L'unica soluzione è creare un boot con il metodo WINpe ??

Boot offline ACRONIS does not see my HD. (USB boot device created by ACRONIS)

The only solution is to create a boot with WINpe method??

 

Currently yes - the WinPE has better driver compatibilty and should work for all Windows systems - download the Windows 10.1 ADK (the one in my signature is for the English version, so search online for the one you need) - don't use the one that the Acronis applicaiton points you to it's older.  

Hopefully, we will see an Acronis 2016 update this month - shouldn't be much longer and it should have additional driver support for newer systems with PCIE NVME hard drives, eMMC flash hard drives, newer Network cards, etc. Until then though, WinPE is the best choice for hardware compatibility if the default Linux bootable media is not detecting your hardware. 

Beginner
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Comments: 6

Ho installato il microsoft ADK e il modulo ACRONIS ADDONS.
Ho creato il boot con WINpe direttamente da ACRONIS su una penna USB.
operazione riuscita con successo.

Il boot non viene rilevato.

Aiuto.

I installed the microsoft ADK and ACRONIS module ADDONS.

I created the boot with WINpe directly from ACRONIS on a USB stick.

success with success.

The boot is not detected.

Help.

Beginner
Posts: 1
Comments: 6

ho disabilitato il Bitlocker, ma ACRONIS non effettua il boot al riavvio del sistema.

I disabled Bitlocker, but ACRONIS does not boot when the system restarts.

Help Help

Hi again,

Make sure "secure boot" is turned off as well in the bios.  Also, is your USB stick listed in your one time boot menu/boot override as both legacy and UEFI mode?  You want to make sure that you're booting into the Acronis bootable media as the same method that your Operating System is installed.  There may be other settings in the bios needed to boot from an external USB as well, but those are unique to each system.  If you can't get the USB going try a CD for now, just to make sure you have something working and then go back to trying the USB drive.  You may also want to try a different USB drive - some people have reported trouble with SanDisk and just using a different brand on their computer allowed it to then boot.

 

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Beginner
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Ho creato un CD di boot con WINpe direttamente da ACRONIS.nessun problema nella creazione.
Ho creato un boot USB su penna SONY e PHILIPS. Nessun problema nella creazione.
Ho disabilitato il secure boot dal bios.
Le unità di boot vengono rilevate correttamente dal bios e attivate regolarmente.

Il boot con WINpe non avvia e il sistema riavvia normalmente.

l'ACRONIS ha creato una partizione di avvio, ACRONIS LOADER nel HD.
Questa partizione viene rilevata dalla sequenza di ripristino contenuta di serie nell'ENCORE.
E' possibile richiedere l'avvio di questa partizione come boot oltre al boot da USB e CDROM e NETWORK.

L'ACRONIS LOADER tenta di avviare ma fallisce e il sistema riavvia normalmente.

L'unico boot che funziona è quello standard di ACRONIS. Il sistema lo riconosce senza problemi e avvia regolare, ma non riconosce l'HD.
L'avvio con WINpe. non viene ricosciuto.

------------

I created a bootable CD with WINpe directly from ACRONIS. no problem creating.
I created a USB boot up pen SONY and PHILIPS. No problem creating.

I disabled the secure boot from the bios.
Boot drives are detected properly by the bios and turned regularly.

Boot with WINpe does not start and the system reboots normally.

ACRONIS has created a boot partition, ACRONIS LOADER in HD.
This partition is detected by restore sequence contained in the series ENCORE.
It is possible to request the initiation of this partition as the boot in addition to boot from USB and CDROM and networks.

The ACRONIS LOADER tries to start but it fails and the system reboots normally.

The only boot that works is to standards of ACRONIS. The system recognizes it without problems and starts to regulate it,
but does not recognize the HD.
Boot using WINpe. is not recognizes.

HELP

ACRONIS has created a boot partition, ACRONIS LOADER in HD.
This partition is detected by restore sequence contained in the series ENCORE.
It is possible to request the initiation of this partition as the boot in addition to boot from USB and CDROM and networks.

This is a hidden parition used by Acronis in Windows.  When you do a full disk recovery from within Windows, it prompts you to restart the machine and then boots to the Linux version of Acronis.  This is not always successful though.  When it is successful, if the drivers for your hardware are not present (for instance newer NVME PCIE hard drives like the Samsung 950 Pro), it still wont' do you any good and WinPE will be required.

The ACRONIS LOADER tries to start but it fails and the system reboots normally.

This is  not uncommon for UEFI/GPT systems or specific BIOS's.  Acronis recommends booting to the offline bootable recovery media anyway as it is more likely to be successful. 

The only boot that works is to standards of ACRONIS. The system recognizes it without problems and starts to regulate it,
but does not recognize the HD.
Boot using WINpe. is not recognizes.

So the default bootable media loads, but is Linux and does not have the necessary drivers for your hard drive.  WinPE is the fix, so we need to determine why it is not booting up.  I suspect that it is trying to boot the WinPE in Legacy/Bios mode by default, but your system is configured for UEFI boot.  Do you have a boot override buton on this system (usually F12, DEL, ESC or F1) It looks like F12 would be the one you need (http://forums.toshiba.com/t5/Windows-8-8-1-Knowledge-Base/How-To-Access…).  

Also, Windows 8/8.1 and 10 use fastboot - bascially it uses hibernation to quickly shutdown and startup but never actually shuts down.  Power off the system and then phyically turn off the power to the machine, press the power button a few times to make sure all remaining power in the capicitors is gone too.  Then power up the PC and start pressing F12 quickly.  

At that point, your one time boot/boot override menu should appear.  Make sure you select the UEFI USB and not the legacy USB mode to boot (see screenshot).  At first, it may appear as though Windows is booting because it will show the Windows logo, but if the USB drive is bootable, it will boot into the Acronis bootable recovery environment.  Give it some time - WinPE is not always the fastest to load - may need a a few minutes if it looks like it's just sitting there doing nothing.

  

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Beginner
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ho creato due penne USB di avvio con la procedura ACRONIS.
Una USB standard e una con WINpe.
La usb standard avvia ma non vede l'HD, quella con WINpe non avvia.
Ho analizzato i file nelle due USB e vi è una differenza nei file EFI di boot.
La penna standard ha due file efi32 e 64, mentre quella con WINpe ha solo efi64.

Ho provato a trasferire i file efi32 nella penna USB con WINpe, e la penna effettua il boot, poi non funziona per errore di impostazione, ma comunque parte.

Il TOSHIBA ENCORE WT8/10 è un sistema 32bit INTEL ATOM QuadCore.
La procedura ACRONIS WINpe crea solo un boot x64.

La partizione creata da ACRONIS per il riavvio automatico senza il boot esterno, si comporta come la USB con WINpe.

ACRONIS crea una sequenza di boot 32bit nel disco HD quando fa il riavvio automatico per il restore ???

--------------------------------

I created two bootable USB pens with ACRONIS.
A standard USB and one with WINpe.
The standard usb starts but does not see the HD, the one with WINpe does not start.
I analyzed the files into two USB and there is a difference in the EFI boot files.
The standard pen has two file efi32 and 64, while returns with WINpe has only efi64.

I tried to transfer files efi32 in USB stick with WINpe, and pen making boot, then it does not work for error setting, but nonetheless part.

The TOSHIBA ENCORE WT8/10 is a 32bits QuadCore INTEL ATOM.
The procedure creates only one ACRONIS WINpe boot x 64.

The partition created by ACRONIS to automatically restart without booting outside, behaves like the USB with WINpe.

ACRONIS creates a boot sequence 32bits in HD when it restart automatically restore???

The WinPE is only 64-bit as of Acronis True Images 2015 and newer.  Is your system 32-bit only in the bios?  If so, I dont' think WinPE is going to work for you since Acronis WinPE is only 64-bit.  This may explain why it's not loading on your machine, but the Linux version is since the default Linux version is botyh 32 and 64 bit capable.  Unfortunately though, the default Linux bootable media has less direct driver support at the moment and the newer PCIE NVME hard drives (Samsung 950 Pro / 951 OEM) and most eMMC flash hard drives (cheaper tablet hard drives) do not have the necessary drivers in the default bootable Linux media currently.  

have been able to test a copy of the next beta update for Acronis 2016 and it does look like drivers are available for these hard drives though!  I can't say for sure though as it will be up to Acronis to finalize the media and publish it and we have no insight as to what will go into any final builds so it could be completely different for all I know.  However, I do hope the drivers will be in the final release, but I also don't know when that will be made available either.  Acronis engineers in these forums have been suggesting it will be this month, but there's no word on the official release date.  

If your machine is 32-bit only and the default Linux recovery is not working, please conact Acronis customer support directly.  Hopfully, they can create you a custom Linux boot media or provide you an advanced copy of the soon to be update release or find some other solution for you soon since the currently available bootable Linux media is not capable for use on your system and WinPE for 32-bit systems can no longer be created as of Acrnis 2015 and later. 

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Beginner
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Ringrazio tutti per la cortese attenzione.
Io contatto il servizio tecnico ACRONIS per avere supporto, e avere dei driver aggiornati per il mio HD.

Thank you all for your kind attention.
I contact ACRONIS technical service for support, and have the latest drivers for my HD.

Awesome!  Glad they were able to get things working for you again.  

Just curious, but did they supply a custom a custom version of the Linux Bootable recovery media and the necessary drivers, or were they able to help create a WinPE version that is now booting on your system?