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Thinking of Trialing TI Home 2010 for Win7-64 bit

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Hi, I am a Windows 7 user, and a longtime user of Acronis True Image and Disk Director.  Until recently, I used to use TI Home 11 under Vista.  I recently migrated to Windows 7 64 bit and I'm now thinking about upgrading my TI license to TIH 2010.

I have have been hesitant due to the issues I've read about on this forum.  More on that in my questions later.  First things first; here are my system specs:

Intel Quad Core Q6600 CPU
Asus PK4C motherboard w/8 GB RAM
One WD 1.5 TB hard drive set up in dual boot Win7 for programs and data
Two WD 1.5 TB hard drives for backups
Removable SATA drive bay with slide-out caddy-enclosures for drives  (all internal SATA)
Windows 7 - 64 Bit SP1.  This is running in multiboot on two partitions.

My CPU and motherboard are over three years old, but my system runs Windows 7 just fine, even on the CPU and memory intensive DAW side (more below).  My dual boot configuration is as follows:

1st Primary partition - Windows 7 64 bit:  Office and gaming OS; this is where I do most of my email, office, web design, and gaming activities.  This OS instance can see all drive partitions, but it does not have any components installed on any of the music/DAW partitions.  This is the partition that also runs Diskeeper 2010.  I use Windows Firewall and Microsoft Security Essentials for this OS instance.  This is the environment where I plan to install TI.

2nd Primary partition - Windows 7 64 bit:  Digital Audio Workstation; I have a couple of DAW applications installed, as well as most of my music-based virtual instruments.  This OS can see all drive partitions, but it does not have any components installed on any of the office partitions.  I also use Windows Firewall and Microsoft Security Essentials on this instance.  I do not run Diskeeper in this environment, nor do I plan to install TI on this image (not right away, anyhow).

For reasons having to do with efficiency for defragging and backups, I have separated my partitions by capacity and purpose.

Here is a rough picture of my hard drive's partitions.  The drive letters shown here may or may not be the "actual" drive letters in my system; I'm typing this from a different sytem at the moment and cannot verify this info...so the drive letters here are just for visual purposes.

C:  Office OS and gaming (OS)
D:  Music production DAW (OS)

My swap files are on their own partitions to make defrages of my system drives easier and faster.  The swap partitions are never backed up (except when cloning the drive) nor are they defragged; there's just no reason for it.

E:  Swap for Office and gaming
F:  Swap for DAW

G:  Office and gaming application partition.
H:  DAW application partition.
I:  DAW virtual instrument sound samples.  Lots of WAV files and massive (multi-gig) library files.  This partition rarely changes but is close to a terabyte now.
J:  DATA - Office (this is where my downloaded files and office data files are stored; can be updated every day)
K:  DATA - DAW (this is where my recorded works go; when I am being creative, this changes every day)
L:  DATA - MP3 library (about 60 GB; doesn't change much)

At first, I am planning to install TIH-2010 to the C partition shown above, and backups will be automated.  Some partitions will be imaged more often (such as DAW data, office data, and the OS partitions), and others will be backed up less often because they almost never change (such as the virtual instrument sample partition, the application partitions, and the MP3 data partition).

I figure with this plan I can get warm backups of C, E, G, J, and L, and cold backups of everything else (assuming that I take my backups while DISKEEPER is not running, which is what I plan to do).

As noted in my system specs above, I have two 1.5 TB drives that I can use for backups.  Eventually, I'll pick up another drive for backups, but for the time being, I plan to use one of those drives for TI backups, and the other drive to maintain a "mostly monthly" Disk Director "clone" disk made via the Disk Director 11 (yes, I am planning to upgrade to DD11) boot disc.  Tentatively, I plan to alternate my "clones", so that once I copy the current system's partitions, I'll put that old one on the shelf and use the new one until it's time to make another cold copy, at which time I will resort back to using the first hard drive.

The TI backups will be automated so that they'll run periodically during the most likely time of day that the system will be turned on.  I do plan to make use of the versioning mod (plugin?  hack?  tweak?) that I've seen here in the forums; it looks like a very clever piece of work.

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This is a slight divergence, but I thought I'd provide some thoughts here.  You're probably thinking, "Why Multiboot just for a DAW?"    There are numerous reasons for this, but here are my top four:

1.  Office boot is where I do most of my web browsing and office work via MS Office.  DAW is used only for downloading music updates and upgrades, although in case of emergency, I do have Open Office (instead of MS-Office) installed on the DAW side.

2.  Office is where I run AV scans, defrags, and backups.  Those are not executed (some are not even installed) on the DAW side, so this reduces the odds for misbehaving services causing me problems right in the midst of a recording session.

3.  Malfunction of the Office system partition will almost never render the DAW partition inoperative.  As long as the hard drive itself is not malfunctioning, I should be able to boot to the DAW partition where I can accomplish any music tasks and many basic office tasks such as word processing and email. 

4.  Re-installing Windows 7 from scratch is doable in a weekend for the Office partition.  Not at all desirable for the DAW side because that might take 1 to 2 weeks, and would require re-authorization of numerous virtual instrument plugins and re-installation of nearly a terabyte of samples.

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Now I have some questions to run by y'all.  Candid responses are welcome, and even desired here:

Q1 - I've seen an awful lot of problems here in the forum.  Now I've been to this rodeo before and I know that forum sentiment rarely accurately portrays a trend.  But I need to know...are there a lot of people having hair-raising problems (such as not being able to boot their systems)?

Q2 - If I ever decided to install TIH 2010 to both my "C" and "D" partitions above (so that I can ensure "cold" backups of my C partition), is there a licensing issue with this?  In other words, am I permitted to install TIH 2010 to two different partitions on the same hard disk, or would an additional license be required?

Q3 - Are there any known issues with TIH 2010 running in a 64 bit environment?  I did not have any trouble with TIH 11 under Vista 64, but I thought I should ask.

Q4 - I see that some of Grover's threads show some great tools and informational threads out there.  I shall review.  But that will take some time.  In the meantime, what do you think might be the 2 or 3 most common mistakes of some of these folks having problems?

Q5 - Are there any known issues between TIH 2010 and any of the following:

Windows Firewall
Microsoft Security Essentials
Diskeeper 2010
Windows 7 Hibernate/sleep or other power settings
MS Office 2007 or MS Office 2010
Coexisting with gaming software
Memory, CPU, hard drive, swap file, or other weird or wacky issues?

Q6 - Under TI 10 and 11, System State backup was broken.  By that, I mean that it would hang Windows XP or Vista.  Has System State backup been fixed in TIH 2010 for Windows 7?

That's quite enough for now.  My apologies for being so wordy, but answers to these questions may (or may not) alleviate some of my concerns given the tone and tenor of this support forum.  In any event, more info may lend better context for me, and may help me make a better decision. 

Thank you in advance for any information, experiences, or personal observations you can provide.

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Welcome to our Forum, BIF, we're glad you joined us!

Thank you for the detailed post and your questions. Though some of them should be addressed by other user's (like the first question), still I will be glad to provide you with an answer those regarding technical aspect of the product.

Q2 - If I ever decided to install TIH 2010 to both my "C" and "D" partitions above (so that I can ensure "cold" backups of my C partition), is there a licensing issue with this?  In other words, am I permitted to install TIH 2010 to two different partitions on the same hard disk, or would an additional license be required?

You're definitely permitted to do it! License of the product is tied to the MAC address of the machine, so there are no issues with installing it on 2 partitions. But keep in mind that even in case you're choosing D: drive as a destination location for the installation, Common Files\Acronis folder will anyway be created on the C: drive due to the style of communicating with the drive.

We do not expect any issues with double installation, but would like to ask you to pay attention to the fact that it can cause certain mess in the low-level drivers, responsible for accessing the drive. The best way to make a "cold" backup of C: partition is to back it up from the bootable CD. Anyway, there should be no issues even in case you're running the program from the C: drive itself.

Are there any known issues with TIH 2010 running in a 64 bit environment?  I did not have any trouble with TIH 11 under Vista 64, but I thought I should ask.

There are definitely no issues with 64bit environment. Our product is designed to work stably both with 32 and 64bit editions.

Are there any known issues between TIH 2010 and any of the following:

Windows Firewall
Microsoft Security Essentials
Diskeeper 2010
Windows 7 Hibernate/sleep or other power settings
MS Office 2007 or MS Office 2010
Coexisting with gaming software
Memory, CPU, hard drive, swap file, or other weird or wacky issues?

I've rechecked our internal resources : there are no known issues with anything you've mentioned. Just keep in mind that it is highly preferable to turn off the Firewall during the installation process and run a full backup after the defragmentation instead of incremental (defragmentation may result in creation of a huge incremental file ). I would also advise you to take a look at this article regarding NonStop backup and defragmentation cooperation, you may find it useful.

Under TI 10 and 11, System State backup was broken.  By that, I mean that it would hang Windows XP or Vista.  Has System State backup been fixed in TIH 2010 for Windows 7?

I have carefully checked our resources and found no mention about any issues with System State Backup, so I would advise you to test it yourself.

Hopefully I've answered some of your questions. But should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Hello Yana, and thank you for the detailed response!

I have an update to provide:

1. I decided to purchase the upgrades for TIH 2010 and for DD 11. I had an email coupon for the TIH "Plus Pack" so I took advantage of that.

2. Download and installation went with one small hitch. When installing DD (after I installed TIH and Plus Pack), I received a message about a shared file that was to be overlaid. I can't recall how I responded to that dialog, but installation proceeded and I have not encountered any problems. By the way, I really like the option to create a single Bootable CD for both TIH and DD.

3. I tested the clone feature of TIH from the bootable CD. Very easy, although I noticed that the "minutes remaining" did not seem correct. This was annoying, but I knew that it would probably take several hours to copy nearly a terabyte of data. When I woke up, the clone had been created with no problem. No problems booting the clone, either. This is an important part of my backup strategy. I call it my "poor man's mirror", because I always have TWO. It's just that one of them is always somewhat out of date. But this is an acceptable risk. It's still easier to reconstruct my environment with "last month's clone" and then to either reinstall software and/or recover files from my TIH backup drive (a third hard drive not to be confused with either of the clones).

4. I created my backup tasks in TIH from the C drive. They seem to be running smoothly as I type this. I have not yet tested the features for automating a new full backup or for consolidating backups, but I have set those in the options for each backup task.

5. Thank you for answering my licensing question too. At this time, I don't plan to install TIH on the DAW partition. I agree that an occasional "clone" and/or system partition backup (both operations done from the boot CD) is the best strategy for taking periodic "cold" backups. I also do not want any nuisancy message windows popping up during a recording session. It would be annoying to receive messages like "backup task failed!", "Backup partition is low on space" or "Please insert backup hard drive" while I'm trying to work out a musical issue. Of course, with this strategy, I have to be sure to boot the "Office" partition from time to time or I won't get backups. Again, an acceptable level of risk, as far as I am concerned.

So here's my strategy in a nutshell: I plan to make use of the boot-from-CD clone operation on a "mostly-monthly" basis or before making any major changes to my system (for example, before upgrading my DAW software or before applying a Windows Service Pack). The clone operation will be preceded or followed up by a cold image of my two system drives (the order doesn't matter if I don't boot them in between). The rest of it will be handled by the automated tasks I've set up to run from the "Office" system partition.

I am not using the Secure Zone nor many of the other features, although the "Try and See" feature looks interesting.

So far, things are going well. Time will tell, however; because I haven't had these installed long enough to see if they will conflict with Diskeeper 2010 or MS Security Essentials. But your response above puts me at ease. Thanks again!