Backup Issue

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Dear All ,

I have been having intermittent issues when doing backups. Attached is the error log. I am currently using Acronis Backup Advanced ver 11.5 Update 5.Need your advice please. Thank you.

 

Command 'Running backup plan 'OffSite Hmail2 Backup Sunday-630AM'' has completed with warnings.
Additional info:
--------------------
Error code: 60
Module: 309
LineInfo: 4a8728dc8a1c950b
Fields:  $module : mms_vs_39029
Message: Command 'Running backup plan 'OffSite Hmail2 Backup Sunday-630AM'' has completed with warnings.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields:  $module : agent_protection_addon_vs_39029
Message: Failed to execute the command.
--------------------
Error code: 50
Module: 309
LineInfo: 8d165e86fb819578
Fields:  $module : service_process_vs_39029
Message: The activity has been canceled.
--------------------
Error code: 200
Module: 161
LineInfo: b320396adfe3b55
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_39029
Message: Failed to get archive URIs from location 'arl:/9F096239-DCF5-4D2B-87BC-14C5AE444C76/740F24EC-5B12-4548-9365-56953C599E63'.
--------------------
Error code: 21
Module: 161
LineInfo: 9fc3ee39511c2a83
Fields:  $module : disk_bundle_vs_39029
Message: Cannot find location.
--------------------
Error code: 3
Module: 143
LineInfo: 9a79f20828bcb65
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_39029
Message: The running task has been canceled.
--------------------

Fri, 05/06/2016 - 01:30
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello,

Could you please provide more details on the storage you are using (where it resides, is it network share or external drive, vault type - personal, managed or unmanaged). is the target location physically availlabe? Can you access it under Windows Explorer? Is it possible to browse through the vault? 

Thank you,

Fri, 05/06/2016 - 17:13
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 0
Comments: 35

Hi! 

It may be an issue with your vault or with the archive. So, please, if you have an unmanaged vault, please, delete the vault (keep the backup) and then go to the location of the vault and copy the .xml file to another location, then delete it in the vault. After that, create a new vault in the same place. After clicking “Refresh” the .xml file (metadata) should be recreated. If there is an issue at that step, you can always copy the old one back. 

If the vault is a managed one, please, detach and attach the vault. 

If the issue persists, please, create a new plan to the same archive. 

Please, let me know if that resolved the issue.

If the issue persists, please, collect SystemInfo and contact Acronis Customer Central for further investigation.

Roberto, I’ll leave you a comment in you thread.  

Fri, 05/20/2016 - 10:22