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Error backup date cannot be found.

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I am running True Image Home 2010 (build 7,046)
I get the error backup date cannot be found.
The date is marked in red in the calender.
I thought that this version has corrected this problem!
I think it has something to do with consolidation.

Can anyone help me with this problem?

0 Users found this helpful

Hello Anacapa,

Please accept our apologies for the delay with the response.

I'll do my best to help you.

Most likely, the issue was caused by the malfunction of Acronis Scheduler, which is a component of Acronis Backup Software. So to fix it, please update that component the following way:

  1. Download the latest build of Acronis Scheduler;

  2. Run the downloaded file. It will automatically update the service;

    See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:

  3. Reboot the machine;
  4. Recreate the scheduled tasks.

If the issue still persists, please collect AcronisInfo output and submit a support request.

Please reply to this thread if you need any further assistance.

Thank you.