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Update 6571 failure

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Tried to install update 6571 on Windows 7 computer but failed, no known reason given.

Any suggestions?

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I get an error also--here's the Windows 7 error :

The application was unable to start correctly (0xc0000022).

James, I would recommend performing a clean install of ATIH 2016 build 6571.

Perform a clean install of ATIH 2016

First uninstall the program via the Control Panel (or use an uninstaller such as Revo).

Run the Acronis Cleanup Tool (link in my signature below), then restart the computer.
Note: The KB document for the Cleanup Tool refers to checking for entries in the Windows registry - I have ignored this step on the occasions I have used it with no detriment, though if making changes to the registry, I strongly advise either exporting the registry before the change(s), or create a System Restore point, or image the drive for protection.

Reinstall the ATIH software (download a fresh copy from your Acronis Account if needed or if you don't have the latest build version installer).  Run the install as an Administrator (right-click on the installer to take this option).
It is also recommended to suspend your security programs (antivirus, anti-malware etc) during the install as these programs can cause Access Denied errors for the Acronis installer program.

Note 1: If you have purchased an Upgrade version of ATIH 2016 you will be asked for two serial numbers during the install - one for 2016 and one for the previous version that the upgrade is based on, i.e. 2015.

Note 2: The cleanup tool will remove all your backup tasks and task history.  If you want to protect this information, then open C:\ProgramData\Acronis\TrueImageHome\ in Windows Explorer - this may be hidden on some systems - if so, go to the Folder option in the View pane and enable hidden files & folders).

Save a copy of the Database and Scripts folders to another location to restore back later.

Note 3: In order to restore the above folders & contents, you must stop all Acronis Services & Programs else you will encounter locked files in the Database folder.

I did the uninstall and cleanup and fresh install of build 6571 as admin and the same thing happens immediately:

"The application was unable to start correctly (0xc0000022)".  I am not able to turn off the antivirus due to group policy.  I even re-downloaded the file. How should I proceed?

James, see webpage: The application was unable to start correctly (0xc0000022). Click OK to close the application which suggests that this problem can be caused by interference by security programs such as antivirus.

IF AV is the problem, can you whitelist the installer in the AV program to make sure the install is able to complete without issue.  Perhaps try booting into "safe mode" instead and make sure to install by right clickign the installer and "run as administrator" (even if using an admin account already) too. Could you then also "whitelist" the Acronis folders in your AV program? 

C:\Program Files (x86)\Acronis     C:\Program Files (x86)\Common\Acronis     C:\Program Files\Acronis     C:\Program Files\Common\Acronis     C:\ProgramData\Acronis  (this one is a hidden folder)

Thanks for your suggestions.  

I suspended Norton Smart Scan and tried the 6571 update.  It worked!!!!!!!!!!!

Mike, thank you for providing the positive feedback, it is useful in case other users encounter the same issue.

I was finally able to install 6571--I didn't do anything different--HQ had to change something in group policy or HBSS or Antivirus.  Thank to everyone for trying to help.