ATI 11 when booting does not see SSD drive

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I can get Acronis TI 11 to load using bootable DVD, but it doesn't see my Operating System Drive (C:) which is an 80GB SSD so I can't restore the image.

Tue, 07/13/2010 - 07:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 24
Comments: 3268

Hello Scott!

Thank you for finding time to open the thread and report about the issue you've faced!

I regret to inform you that Acronis True Image Home 11 is an outdated product, it's not developed and supported anymore, thus we cannot guarantee that it was modified to recognize SSD drives.

As a workaround I would suggest you to download the trial version of Acronis True Image Home 2010: it's free and full-functional. The only limitation are:

  1. 15 days of work
  2. Trial Bootable Media can restore only

You can install it onto your machine, create a bootable media, boot your machine from it and test whether the restoration goes fine. It should support images created with Acronis True Image Home 11 and recognize the SSD drive. I would also advise you to take a look at the User's Guide, since we've changed GUI a bit. So you may find this information useful.

Please also keep in mind that we do support SSD drives, but with certain limitations.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Wed, 07/14/2010 - 14:40
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Scott!

Thank you for finding time to open the thread and report about the issue you've faced!

I regret to inform you that Acronis True Image Home 11 is an outdated product, it's not developed and supported anymore, thus we cannot guarantee that it was modified to recognize SSD drives.

As a workaround I would suggest you to download the trial version of Acronis True Image Home 2010: it's free and full-functional. The only limitation are:

  1. 15 days of work
  2. Trial Bootable Media can restore only

You can install it onto your machine, create a bootable media, boot your machine from it and test whether the restoration goes fine. It should support images created with Acronis True Image Home 11 and recognize the SSD drive. I would also advise you to take a look at the User's Guide, since we've changed GUI a bit. So you may find this information useful.

Please also keep in mind that we do support SSD drives, but with certain limitations.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Wed, 07/14/2010 - 14:41