Missing ASZ info when upgrading to TIH2010

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I created an ASZ with TIH2009 on my Iomega 1Tb USB HDD (used 512 Gb for it). When I upgraded to TIH2010 (build 7.046) the ASZ no longer seems to be there. If I go to Tools and Utilities > Manage ASZ, I can manage Disks 1,2 and 4, but not 3 where my ASZ was. It is not listed. However, under windows explorer I can still see the drive showing 518 Gb (not 1 Tb anymore).

Ian

Wed, 07/14/2010 - 17:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I downloaded SnapAPI.526_s_e.zip and extracted the drivers. This resulted in being able to see the missing drive. However, when I now try and perform a backup I get multiple 'failed to read from sector ...' messages. Any ideas?

Ian

Wed, 07/14/2010 - 18:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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So I tried to make an incremental backup to the backup which existed on my 'missing' drive. I was informed that the backup was corrupted and, when I restarted the process the disk had vanished again. This getting rather annoying ...

Ian

Wed, 07/14/2010 - 18:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 11
Comments: 1342

Hello Ian,

As I can see from our system, you've already opened a case with us regarding this issue and it is closed already, so I may assume that the issue is resolved.

If it's not, please create another case. We'll do our best to help you.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Fri, 07/16/2010 - 05:46
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