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Selecting Destination drive shows only plug in external drive

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Hi Folks,

I just setup Acronis 2016 on a new PC and setting up a backup, but having nothing but problems. I have an external drive plugged in and selecting files to backup or in Windows Explorer in Windows 10 its there, but when selecting the drive on destination, there is nothing there. I also have the software for Mac OS and works fine there, but nothing on the Windows 10. I am at totally frustrated with the Windows version of the product. Have always used it in the past and never any problems. Its a 3 TB Seagate drive. There is plenty of space on the drive. I wonder what is going on?

 

 

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I found a solution to the problem. I ended up going to the folder selection below the external drive selection above and setup a folder to put backup in instead.

 

I found a solution to the problem. I ended up going to the folder selection below the external drive selection above and setup a folder to put backup in instead.

 

Robert, glad to hear that you have found a solution to the issue you were seeing.  Thank you for posting feedback.