ATI2016+UR
I have a few other suggestion to try - non-memory related. However, this is really looking like a physcial system problem at this point.
HARD power off your computer - if you have fastboot on Windows 10 enabled and the system has not been "cold" started, it may be preventing other media from being able to load properly.
If that has no impact...
In your bios, what is your SATA mode (SATA, AHCI or RAID)? If RAID, as a test, change to AHCI and try booting the media. If it works, you can backup and restore then, but, before booting to Windows, you will want to then change back to the original SATA mode first.
Please how to check in the Windows 10 if I have fastboot enabled?
In the Bios the SATA mode is on AHCI.
Enzo, assuming that you can boot your system into Windows 10 then fastboot is shown in the Power settings. See webpage: http://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169 that shows the setting for you to check.
I have tried to flash the bios with the UEFI file you have pointed me,
bur I get this error.
It is probably that the boot order has changed on it's own, fairly common. Select F12 in this screen and then select the device you wish to boot from
I have tried to flash the bios with the UEFI file you have pointed me,
bur I get this error.
Double check the exact model number of your motherboard - should be listed in the bios somewhere or physcially on the board, or on your box if you still have it. Looks like the link I sent is for version 1.0. There is another one for GA-Z68XP-UD3 1.3 here . Do double check for your specifc model though and grab the bios specifically for it. There seem to be a few different variations of GA-Z68XP-UD3
Disregard my post #105.
The bios flash could well sort your issue. At least if you get that done you will have all default settings which will help.
Guys,
I brought the PC from the technical to do an Hardware check.
Today I went to pick it up, no hardware problem. I tried again to make the boot media
but the problem still persists.
When i try to flash the Bios i always get teh proble and cannot flash it with the UEFI bios i've
donloaded from this site:
http://www.gigabyte.com/products/product-page.aspx?pid=3978&dl=1&RWD=0#…
I hav donloaded the version U1J(UEFI BIOS).
Any othe suggestion?
Thanks
Enzo
You might have a look at this link for methods to update your bios. You must determine that you have the correct bios file for your board. This is critical so make certain that you are using the correct file.
Hello Enzo, I know this is getting to be a test of stamina for all of us, yourself included, but can you try Enchantech's suggestion of just having a single memory module installed then test the Acronis boot media.
This way you are eliminating all possible conflicts with any of your other memory modules.
If it doesn't work still, then try the next single memory module and repeat the test and do this for each of the modules if needed.
If it still doesn't work after this, and given that your Acronis rescue media works fine on a different system, then I think we are all getting to the point of having to admit that we are stumped on this problem.
At that point, I would suggest downloading and testing with the free Macrium Reflect boot media to see if you hit the same problem with a completely different product on this computer system.
Note: Macrium Reflect will offer to build bootable rescue media on the first run after being installed.
Hello Steve,
just got the PC back and tried what you suggested me.
I've made the boot media on a pendrive and tried to boot from it but it seems i get the same issue.
When i boot from it i Just get:
Loading Operating System...
and it stucks in that page.
Enzo
Enzo, can I confirm your last post, that you have created the Macrium Reflect boot media on a pendrive and get the same issue when you try to boot from it?
If that is the case, then it points to this being a definite problem with how your machine boots from rescue media.
I can only suggest contact Acronis Support as per article: 18623: How to get Technical Support: Tips, Tricks and Useful Information and paying $20 for
4. Priority Pay Per Incident Support
- Related to the technical issues with the product
- Priced per incident
- Valid for 1 incident only
- 24x7
- Provided via e-mail, chat, phone
Response time:
- 1 business day
- immediate via chat
- immediate via phone
I have downloaded the correct file.
I just noticed that the file i have in the actual bios is not the UEFI one maybe is this because i get that error.
YESSSSSSSSSSSSSSSSSSSSSSSSSSS,
finally i got it.
I could flash the Bios with the UEFI.
Tried to boot with the Acronis media and could get the AUR load till the end.
Also tried with ATI2016 and also it loaded till the end.
so now the problem has solved.
thanks to everyone that helped me to solve the problem.
THANKS A LOT
Enzo
Glad to hear it! There's usuallly a way - just take some trial and error since there are so many different types of hardware, settings and ways to create and/or boot the recovery media. Once you have it down though, it should be a piece of cake each time after that.
Enzo, that is great news!
guys as i see the thread is still open i continue here.
I am noticing that sometimes when i boot from the media, despite being connected the
pendrive with the Backup it is inserted into the usb port, i do not see it in the drives menu
of Acronis. While i am in the drives menu as i do not know if there is a refresh tab, if i try to
unplug and re plug in the Pendrive, i notice that Acronis crashes.
Any idea?
Thanks
Enzo
Unplugging the pendrive crashing the app would be an expected behavior, you should not do that. The non appearance of the drive is something else, obviuoly it is being recognized or you would not be able to boot it. If you have another USB port on your machine to connect the pendrive to try that, could be a problem with a specific port on the PC. You should also insure that you have the most up to date USB controller drivers installed for your machine. You can get those from your manfacturer support site.
I have also tried in others USB port and get the same issue
Updating your drivers may help. Is it that important that you be able to see the drive in True Image?
There are no USB drivers for Windows 10
Enzo, are you booting from the USB drive when you say you can't see it in ATIH ?
If so, is this the standard, linux based, Acronis rescue media on the USB drive?
I would not expect to see the contents of the USB drive if the above is the case, it is being used to launch a linux OS environment from which Acronis is being launched and would not be valid for any other purpose within ATIH.
Steve,
i boot from the DVD i created.
When it loads I go to restore a backup that I have made
on the Pendrive, I click on search a backup and
in the list of the drives I do not see the Pendrive
where it is backup
Enzo, what type of backup have you stored on the Pendrive?
What capacity is the Pendrive, and how is it formatted, i.e. FAT32, NTFS ??
Do you really need to perform the restore from the Pendrive by using the bootable DVD, or could this be done with Windows booted and using the Acronis GUI application?
Apologize me but the drivers works just under Windows or not?
I cannot restore it as the Pendrive is not seen from the ATI2016.
Please provide your PC specifications, make, model, current bios version. You are correct that USB drivers would be for Windows only, still you should update them is you have not eeven though that will not help with your current issue.
My point in the drivers is that it would be helpful for us to know first of all what brand and capacity is the pendrive. Second, when viewing the pendrive in Windows disk management does the pendrive show as a removable device or not?
It would be hard for me to understand how your pendrive is not showing up in the boot media as driver support has been improved to such a degree that I would not think that is the issue.
My suspicion is that your PC bios version is either lacking support for the USB controller in your machine which is doubtful or you have a setting within the bios which needs to be changed to enable the ports when booted from removeable media possibly.
With more info about your hardware we might find a solution.
If you read post #106 you can see my motherboard mark and model.
The bios is the last one and i had to flash it otherwise i had problems to boot up
with the ATI2016 Boot media.
The Pendrive where i have saved my Backup is Verbatim and it is 32Gb size.
When viewing the pendrive in Windows disk management, it does the pendrive show as a removable device
how you can see in the Picture attached
ik80zv - I would try a different brand USB drive. We had one user using 2 different verbatim USB drive and verbatim DVD's and we troubleshot for days. He then tried a different brand DVD and it worked the first time. He then tried a different brand USB and it also worked the first time. I don't know if Verbatim is just glitchy or has something different than other drives, but there are others in the forums who had problems with verbatim as well. If you have a different USB to test with your bootable recovery disk, you may find that it works fine and if it does, but the verbatim does not, it could be the verbatim drive is the problem.
Enzo,
What I see in your screenshot, (thanks for providing), is an NTFS Primary Active Partition which I assume by looking at the name is a Windows 10 partition. I am not sure but it looks like what occurred is that you restored your Windows 10 partition C: to the Pendrive. Hopefully I am wrong there!
If the Pendrive was purely storage space for backup files then the partition should be just a simple Primary partition. Some partitions on disk do get marked as active by Windows but in most cases active partition are OS system partitions. At any rate, it looks wrong to me. Can you provide a Windows File explorer screenshot of the contents of the pendrive? If you do have a backup file on there it should be a .tib file type.
I would agree with Bobbo in that the Verbatim products have been troublesome lately so that certainly is a consideration.
Here is the Windows File explorer screenshot of the contents of the pendrive.
how yo can see it contents just thw two Backup files made with Acronis
Enzo,
Ok, looks fine, I believe that it is likely you are having issue with the Verbatim media. Not sure why that particular media is causing issue as of late but it has been reported here so we know it is or can be a problem. I suggest therefore that yo acquire a different brand media and try again.
Just FYI in the past SanDisk media was known for causing issue but recently it seems they are not as troublesome, This is a mystery however as no Known reason has yet been found as to why these issue arise.
It is strange because before it worked OK.
I am noticing this issue as I have flashed the Bios.
A bios flash is a frmware update which updates/upgrades the I/O features of the board. It is very possible that the bios flash in updating changed something in regards to certain device detection of USB ports onboard. Try a different media is my best suggestion.
Which one you suggest me to go straight to jump the problem?
Does it make any difference the size?
Thanks
I have had good luck with PNY, Lexar, Toshiba, and low cost el cheapo no names. I like the Toshiba brand as they always identify themselves well so if you can find them that would be my first choice.
Size is a matter of purpose and price point. Since you want to store one or more backup images on these the larger the better. Used as storage media there is no size limitation on the high side, of course the low side if they are to small they will not fiil the need.
Stick with 32Gb or less though... for the purpose of your bootable media. Some info why is listed in this Sticky...
https://forum.acronis.com/forums/acronis-true-image-discussions/acronis…