Director 12 Compatibility with True Image 2016
I have installed True Image Recovery Manager, so that at boot up I can hit F11 and invoke Recovery Manager without a bootable OS. This allows me to restore an image from a backup and get back up and operation quickly. After I did this I am no longer able to see my partitions in Disk Director 12.
I have attached a screen shot of what I get in ADD12 now. How do I fix this?
Thanks,
Steve
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Hello Ekaterina,
I do not see any instructions on how to deactivate the recovery manager. Yes I activated it from a Windows app. I understand using a bootable media for this, but I have a 32 gig USB flash drive and recovery manager does not like anything bigger than say 4 or 8 gig. This is why I separated the two pieces, but using the bootable version with F11 on my laptop, and using the USB flash drive to contain my backup images.
I can confirm that I could see my partitions prior to activated the recovery manager in BIOS. I would think two Acronis products would work nicely together? If you can confirm that having recovery manager setup in BIOS is the problem then I will figure out another way to handle my recovery scenarios. I would prefer to see them work together.
Thanks,
Steve
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Hello Steve,
Thank you for additional information! I haven't found any limitations on using ASRM together with Acronis Disk Director. The only one corecerns cloning: If you use an Acronis backup product, such as Acronis True Image Home, avoid cloning a disk that contains the Acronis Startup Recovery Manager (ASRM) component of that product. Otherwise, the machine might not be able to boot from the target disk.
I would suggest raising a support ticket for investigation.
Thank you,
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I'gve got a similar problem:
For backup I use the TI2016, at last in June, now I want to change the partition of my HDD, which I use as a secondary disk in addition to an SSD (with the OS Win-10 Prof 64-bit and my directories).
The ADD12 did not find any partition, the log-file shows only
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Details
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Typ: Warnung
Datum und Zeit: 27.08.2016 13:04:46
Code: 1.048.576(0x100000)
Modul: 16
Besitzer: Admin
Nachricht:
ERROR: 0x0010C42C:0x0000
TEXT: Einholen der erforderlichen Volume-Informationen fehlgeschlagen.
LINE TAG: 391BA231793BC7B1
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the text-field above translated: Error while getting the volume information
What can I do, to fix this problem?
Thanks
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