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D Drive Disappeared with Acronis 2016 build 6571

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Acronis 2016 build 6571

SurfacePro3  Win10  (I believe Microsoft has bitlocker on it)

  • Drive C: NTFS 120gb SSD  - Recognized
  • Drive D: NTFS 128 MicroSD in slot   - Not recognized
  • Drive E: External USB 1Terabyte Backup  - Recognized

Drive D is not found by Acronis 2016 when Backup Source

  • "Entire PC"
  • Disks & Partitions"

Is used.

However we do see it when we Use Files & Folders.

We do not want to use Files and Folders to backup the system!

Do I need to installl some "Plus Package"?  -Saw it in a note about Acronis 2010

How can I get the D drive recognized.

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Well the workaround for this one appears to be to make two backups, as long as I can figure out a way to get Backup Source -> Disks and Partitions  to actually show the D drive. That is the real problem.

After just poking around in the Backup Sources

- Disks & Partitions

- Files & Folders

And then setting up Custom Destination Folders for each backup on E: Usb Backup drive, all of a sudden the D: drive appeared.

I was wrong about the format the D: microSD 128gb  is "ext Fat"

I do not know why it was not found earlier.

Also I might have tried rebooting and that solved it, I did not pay attention enough to know.

Anyway it appeared evenutally!

Rick...well done.  Glad you got it sorted.  Thanks for closing the loop.

Often times card readers and the like will power themselves down if they are not being accessed after a short period of time.  If you wish to include that disk in a regular scheduled backup you would need to disable any power savings that have been set for the device so that the device is ready when the backup time occurs.

Also be aware that the bootable Recovery Media will not work with the ExFAT file system due to a known limitation.  Restoration to the drive would need to be done from within Windows or using a WinPE bootable Recovery Media.

Enchantech I will look into power done. Not aware of it at this point.

Re Bootable Recovery Media not working with the ExFat file system on Drive D:

Wouldn't I be able to:

  1. Plug in a USB Hub with 3 ports to the one USB port.
  2. Plug in the USB 8gb Bootable Recovery Media
  3. Plugin in the USB HD  (has the backup files) into the USB Hub after the Bootable Media has started.
  4. Then Recover Windows 10 onto the C: Drive.
  5. Then reboot into windows 10.
  6. From Windows 10 Run Acronis and Restore the D: ExFat Drive from the USB Backup Drive (its only Data anyway

Would I be better off saving the data files on the current D: Drive somewhere and reformatting it to NTFS?

Thank you. Rick

Rick,

Your scenario would work as you are using Windows when restoring the D drive.  For a run down on ExFAT and the Linux based boot media see the link below:

https://forum.acronis.com/forum/121905

The link provided should help you decide what's best for your needs.

Thankyou very much.

Looks like I will reformat microSD D drive to ntfs. I have no macs.

 

Will the USB hub be recognized by the linux bootable usb key?

1. exFat is leaner and faster than NTFS for file transfers.

2. exFat is fully compatible with Windows and Mac.

3. NTFS is compatible with Acronis Bootable Media and is accessible from that.

4. Can be converted, but best to backup the data on the D: drive  microSD.

5. Choosing to have compatibilty with Acronis & Windows 10, rather than as removeable media used in MACS too.

6. Found this older information specific about Class10 microSD cards and disk formatting.

http://www.transformerforums.com/forum/general-discussion/33156-sucessf…

The HP Utility also gets some good reviews. http://superuser.com/questions/92433/reformat-sd-card-to-ntfs

http://www.softpedia.com/get/System/Hard-Disk-Utils/HP-USB-Disk-Storage…

My SurfacePro has just one USB 3.0 port.

I plan on inserting a USB 3.0 Hub with 3 USB 3.0 ports + Gigabit Ethernet, then inserting a USB formated to Acronis Bootable Media.  Then starting the computer using that as the boot disk.

Will this work?

Then once the Acronis Bootable Media Program is running, I will insert the USB Hard Drive that has the backups.

Using a hub to connect things with the Surface Pro has been the correct way to backup/restore those devices.  You should be able to attach all devices to the PC prior to boot as well.

Thank you Enchantech. ..helpful.