Acronis HD 2015 Boot Loader not working
Hi,
I'm trying to clone my HDD to my new Crucial MX300 SSD. Now the issue is, that as soon as Acronis reboots, nothing happens. I troubleshooted and I have no external memory attached to any USB. I also tried the boot usb stick. It's loading to a certain point and then it just stays black, nothing happens. Any idea?

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Matthias,
From your description it sounds as if you are attempting to perform the clone from within Windows - this is not recommended (even though Acronis offers this option to you).
Please create the Acronis bootable Rescue Media on either CD or USB stick, then boot from that rescue media in the same boot mode as is used for your Windows OS to boot, i.e. if Windows boots in UEFI mode, then choose the same for the rescue media, if Legacy / BIOS then choose that method.
Please see KB document: 56634: Acronis True Image 2016: Cloning Disks for how Cloning should be done and some of the caveats that need to be observed in doing so, it also includes a video tutorial of the process. This applies equally to 2015 as to 2016.
See also webpage: BIOS Mode - See if Windows Boot in UEFI or Legacy Mode
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Hey there,
thanks. I tried the resuce media, but the issue is that it first boots and then goes black screen and stays there. I need to complety restart my PC.
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Matthias, please give more details of your system, which version of Windows, what boot mode you are using (UEFI or Legacy BIOS), what media type for the rescue media (CD, DVD or USB stick)?
On some systems you may need to use USB media as they may not boot correctly from CD/DVD. If it is UEFI boot, you may need to disable Secure Boot, and if your Boot menu gives you a choice between Legacy or UEFI boot for CD/DVD, then ensure that you are selecting the correct option that matches how Windows boots.
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Thank you. I'm using a USB stick and my boot mode seems to be Legacy. There is no secure boot option for my mainboard and USB support is set to legacy. It's a Asrock Z68 Pro 3.
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Matthias, according to webpage: http://www.asrock.com/mb/Intel/Z68%20Pro3/?cat=Specifications - your system has UEFI and this is confirmed in the User Manual at ftp://europe.asrock.com/Manual/Z68%20Pro3.pdf in Chapter 3.
Chapter 3: UEFI SETUP UTILITY
3.1 Introduction
This section explains how to use the UEFI SETUP UTILITY to confi gure your system.
The UEFI chip on the motherboard stores the UEFI SETUP UTILITY.
You may run the UEFI SETUP UTILITY when you start up the computer.
Please press or during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY, otherwise, POST will continue with its test routines.
If you wish to enter the UEFI SETUP UTILITY after POST, restart the system by pressing + + , or by pressing the reset button on the system chassis.
You may also restart by turning the system off and then back on.
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Thanks. :) I know how to enter uefi and I think everything is set corr3ctly. I see acronis true image and then I click on hd 2015. Then I see a blue screen with patent numbers. Then I see Acronis loading....and then my screen turns black and stays black.
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Matt, what did the test at webpage: BIOS Mode - See if Windows Boot in UEFI or Legacy Mode show? In particular, what does it show for the steps below:
1. Press the + R keys to open the Run dialog, type msinfo32, and press Enter.
2. In the right pane of System Summary in System Information, see if the BIOS Mode value says Legacy or UEFI.
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It says Legacy. In my uefi it just says usb, no uefi or legacy. But I enabled legacy support for usb.
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Matt, have you tried to boot your USB stick in UEFI mode?
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There is no option to switch between uefi and legacy in the bios. Anyway, I mean it does boot. But only up to a certain point and then the screen goes black. What could that issue be?
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Matt, what version of Windows are you running here?
If you are running either Windows 8 or 10, then you may need to take the options via the Settings panel > Update & Recovery > Advanced Startup where it will allow you to select to boot from an UEFI device (USB or CD/DVD).
See webpage: Advanced Startup Options which takes through these options further.
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I just found something out: When I discconect my IDE HDD, it boots my SSD with the clone image. What to make out of this? And how can I bring back my normal HDD to use both in conjunction?
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Matt, I am not sure if I am following all the twists in this problem. I understood that you were trying to get the USB bootable rescue media to boot so that you could make a clone image but now you are saying that you have already done this and the SSD is a clone of the IDE HDD.
I assume here that as the HDD is connected via IDE that the SSD is connected differently via SATA?
If you are trying to boot into Windows with both of these drives connected, then this will cause unpredictable problems as by definition of what a clone is, both drives are now identical in content and also carry the same identical disk signature, which will confuse Windows greatly.
Assuming that you want to continue to use the IDE HDD as a secondary drive, then you need to format this drive before attempting to boot from the SSD. I would also suggest connecting this to a different IDE port if available to prevent Windows from trying to boot from the formatted drive.
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A clone is technically not possible going from IDE to SATA either - sure, you can clone the drives, but one is plugged into IDE and one is plugged into SATA and use different controllers so the result is not truly a clone. If the OS is booting though, you're probably OK then, but as Steve mentioned, you don't want to have both the original and the newly cloned disk installed at the same time as they will have the saem UUID and confuse the bios.
AFter cloning from IDE to a SATA drive, you may very well have a non-bootable system though since the hardware has changed (as far as the OS is concerned) when going from IDE to SATA. If it always fails to boot, then you may need to run Universal Restore.
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