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ATI 2017 - Fonts of all screens are very, very small, AGAIN as ATI 2016

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Hi,

I installed ATI 2017 three days ago and what I saw reminds me on ATI 2016, a year ago. My OS is Windows 10/64bit, Build 1607 and my notebook is an Akoya from last year.

All of the screens had fonts so small that is nearly impossible to read what is on the screen. The attachment to this posting shows how it's look like. It is exactly that what I installed after the release of ATI 2016. So I'm again not very happy to say it politely. All trials and checks by the responsible Acronis support by Chat and by a remote support function leads to nothing, the specialist asked me to wait until the Acronis SW-developpers deal with it. Last year as ATI 2016 was released with this bug too, 2 month later an update eliminated this bug and the fonts were large enough.

So, I ask myself, is Acronis not able to learn from elder well-known SW-mistakes ? Is it again a situation waiting and waiting and waiting for an update ? I think this will be the last time I've upgraded this SW.

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atih_oberflache_2.odt 55.38 KB
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Klaus, I can only suggest that you contact Acronis Support direct for this issue as I know of no way of changing the font sizes used within ATIH 2017.

The ATIH 2017 User Guide: Minimum system requirements shows the minimum Screen resolution is 1024 x 768, which I assume that you meet?

I have ATIH 2017 installed on a 15.6" Dell Studio laptop and also on a 10" Samsung NC10 netbook, and can read the fonts fine, albeit with the normal use of my spectacles which are needed for most things these days!

ATIH 2017 now comes with 2 years of Support as shown in post: http://forum.acronis.com/forum/124818#comment-389167

Agreed with Steve - seems to be locked to the resolution of the monitor.  If you are using an HD monitor, but default, Windows text and icons are extremely small too.  I checked 2 other competing applications, and the behavior with screen size appears to be the same - no option to resize and they default to the screen monitor resoution.  

HOWEVER, you can try this - I don't have a high res monitor so doesn't do much for me.  I've included an attachment of where the setting exists on the shortcut properties as well. 

http://superuser.com/questions/66101/set-dpi-of-individual-applications-in-windows

If you have a few specific applications that support high DPI settings but don’t indicate it, you can configure that detail manually. To do so, right-click the shortcut that starts the application (in the Start menu) and choose Properties. On the Compatibility tab, enable the option named Disable Display Scaling on High DPI Settings. If you have a lot of applications to configure, this gets tiring fast.

Note: This will work just fine with Windows Vista and Windows 7 don't know about XP.

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I have not problem on my 13" Dell notebook (resolution 1920 x 1080). I installed ATI 2016 on 8" HP tablet and do not recall any issues such as the ones you are seeing. Like Steve I now need my reading glasses for any compter work. None of my systems have native resolution greater than 1920 x 1080.

The only explanation I can think of is that the display has much higher resolution than any of mine.

Ian

Thank you, Bobbo, Steve and Ian, for your comments.

As you, Boobo, proposed I tried to change the DPI settings manually as described, nothing happens. The micro-fonts remains as before. I do hope, that Acronis will come up with an update as last year with the ATI 2016. The hope is the last.

Thanks again, have a good time.

Cheers, Klaus

Was worth a shot.  

Do be sure to submit feedback through the app so it gest properly logged with Acronis too.