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registration key

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Hi,

I try to ad my product key to my acronis account. It is already registred on my name, but I can't ad it to my account.

Can you solve this problem?

I want to buy support.
I there a Dutch phone number for getting support?

regards,
Sacha

0 Users found this helpful

Hello Sacha,

I will surely help you and resolve the issue you have experienced.

Could you please let me know what Acronis product did you try to register? Do you have a serial number for it?

If you have a serial number for your Acronis software, please send me a Private Message with it and I'll help you to move the registration to another account.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

I try to ad my product key to my acronis account. It is already registred on my name, but I can't ad it to my account.

Can you solve this problem?

I bougth it with Pay-Pal with my other e-mail account.

 

Gerald, welcome to these user forums.

You will need to contact Acronis support as per article: 18623: How to get Technical Support: Tips, Tricks and Useful Information

1.    Customer Service
Related to
- Administrative license/serial number issues (lost, fails to get registered, etc.)
- Web navigation
- Download
- Promotional offer issues

- free of charge 
- unlimited
- 24x7
- provided via e-mail and chat. 
Response time:  
-  3 business days via e-mail
 - immediate via chat