Destination Drives not Visible
I have three PC's on my network, each running Windows 10 and updated to Anniversary Edition. When I attempt to backup PC_1, I browse the list of destinations and expand the network. I see all three PC's on the network. PC's 1 and 2 can be expanded to reveal their drives and folders. PC_3 won't expand.
The network setting is private on all 3 PC's.
Each PC has one or more shared drives using Advanced Sharing and with full permissions set.
One of the drives on PC_3 is configured as a Storage Space with ReFS. The other is a simple volume.
File Explorer, running on PC_1 sees and can access the drives on PC_3
If I open Acronis on PC_3 I can see its drives under Desktop->Network->PC_3 (after asking for credentials) as well as the shared drives on the other PC's
I must be missing some magic setting to allow PC_1 to see PC_3's drives in Acronis. Any ideas?
Mike
Please also see KB document: 58735: Acronis True Image 2017: List of Shared Folders on NAS Is Empty which may also be relevant for your other non-visible drive on the third PC.
I understand that there are problems with NAS devices but in my case I am dealing with a normal PC running windows 10. One of the drives is also a plain vanilla Disc without anything fancy. This should show up on my Acronis Destination->explore window, but it doesn't.
The ReFS drive is supossedly transparent to other applications under Windows. It utilizes the same API as NTFS, so it too should show up. Whether it can be used for recovery or not is still an open issue.
I am trying to backup my C_Drive and D_Drive as partitions, not files.
There is no mention of ReFS in the quote. Note that ReFS is NOT the same as ReiserFS.
Michael,
Steve's note was to show what file systems are supported - ReFS is not one of them, at least not at this time.
1538: File Systems Acronis True Image Products Support
Keep in mind that recovery media is Linux based and ReFS is a proprietary Windows file system. I don't see why you couldn't do a full disk backup using WinPE created with Windows 10 ADK (since it is based on Windows 10, it might actually work), but have personally not tried. It's not supported in the Windows application at this time though, and you'll find this to be the case in other (but perhaps not all) home backup applications.
One other issue with all ReFS file systems is that incrementals/differentials end up being full backups anyway (in many cases). I think this third party website explains exactly what should be expected when using a ReFS formatted drive as there are indeed limitations because, although it is based on NTFS, is not the same thing. It would be one thing if Acronis said they supported it and it didn't work, but they specificially show which file systems are supported, and ReFS is currently not one of them.
For what it's worth, it's not supported in Macrium or some of the other known competitors. I just happened to stumble upon it in their forum.. http://forum.macrium.com/Topic7811.aspx?Keywords=refs and later found it in the macrium user guide
I'm sure that it will be supported eventually, but it's not mainstream enough for home backup products, just yet. In the meantime, please submit feedback through the app. If enough users are using it and/or request it, that would drive the inclusion more, but I'm sure it will still be awhile until it is supported - unfortunately, using newer technology, often poses drawbacks like this it takes time for 3rd parties to catch up to the technology and/or they wait it out to see if it's worth investing the time to support it (think HD DVD vs Blu-ray).
Thanks for the background, but it seems that the fact that there is a ReFS volume on the destination computer has confused the issue.
I am NOT trying to backup a ReFS disk. I am trying to backup a plain vanilla C Drive on a different machine. The destination drive for the backup is on this second machine that coincidentally contains a ReFS drive as well a regular C and D drives (NTFS). When I look at my network each of the other PC can be accessed and their drives and folders revealed. The destination drive does not reveal its drives or folders.
Again, neither the Source or Destination of the desired backup is a ReFS drive. I accept the fact that Acronis doesn't do ReFS.
I seem to have some setting that is preventing me from seeing these drives. Any ideas what that might be?
Mike
Got it, ReFS is out of the picture here so it appears to be a network share credential issue (possibly).
Couple of questions that may help identify an issue...
1) How is the remote PC share being accessed on this computer? A) As a mapped drive with a letter in Windows or through the expanded "network" option under File Explorer? B) Are the PC's part of a homegroup where they are connected via a homegroup account? Or C) did you enter the other pc credentials with "computername/username + password" at some point (and if you did enter the "computername/username + password", did you tell Windows to store them in Windows credential manager)?
2) In Acronis, when you click on the "destination" to look for the share of the other PC, are you doing so again by using "browse" and then expanding "this pc" and looking for a mapped drive letter (if that's how you're connected in Windows already), or via expanding "network"? If neither of those are working, what happens if paste the full path of the share on the other machine in the top of the "backup to bar" and press enter?
I would try pasting the full UNC path of the other machine using it's IP and not computer name.. such as:
\\192.168.1.101\sharepath\backupfolder (of course, use the actual IP address and put in the entire path to the final folder you plan to put the backups in). When you press enter (if this is input correctly), you should be prompted for credentials
username would be computername\username (use the computer name of the original computer here) and then the password. If you are logged in with a Microsoft account instead of local account, it is normally the email address for the microsoft account and associated password.
The remote computer has its drive shared as well as mounted as drive letter Z:. I do not have a homegroup setup. The same account appears on both computers so when I browse with file explorer everything just works.
Browsing in Acronis differs. If I try to access the mapped drive by expanding MyPC, I have to enter my user name password. I still can't see the folders on the mapped drive. If I go throu the network expansion, I can't even see the shared drive when I click on the remote machine.
I also tried entering the full path as in \\192.168.15.102\Z_Drive\Backups\MJM. I clicked OK and was prompted for credentials. Unfortunately, the destination was listed as Z:\ not Z:\Backups\MJM.
I'm reaching the conclusion that there is a problem and will probably resort to doing a clean install shortly.
The remote computer has its drive shared as well as mounted as drive letter Z:. I do not have a homegroup setup. The same account appears on both computers so when I browse with file explorer everything just works.
Browsing in Acronis differs. If I try to access the mapped drive by expanding MyPC, I have to enter my user name password. I still can't see the folders on the mapped drive. If I go throu the network expansion, I can't even see the shared drive when I click on the remote machine.
I also tried entering the full path as in \\192.168.15.102\Z_Drive\Backups\MJM. I clicked OK and was prompted for credentials. Unfortunately, the destination was listed as Z:\ not Z:\Backups\MJM.
I'm reaching the conclusion that there is a problem and will probably resort to doing a clean install shortly.
The remote computer has its drive shared as well as mounted as drive letter Z:. I do not have a homegroup setup. The same account appears on both computers so when I browse with file explorer everything just works.
Browsing in Acronis differs. If I try to access the mapped drive by expanding MyPC, I have to enter my user name password. I still can't see the folders on the mapped drive. If I go throu the network expansion, I can't even see the shared drive when I click on the remote machine.
I also tried entering the full path as in \\192.168.15.102\Z_Drive\Backups\MJM. I clicked OK and was prompted for credentials. Unfortunately, the destination was listed as Z:\ not Z:\Backups\MJM.
I'm reaching the conclusion that there is a problem and will probably resort to doing a clean install shortly.
The remote computer has its drive shared as well as mounted as drive letter Z:. I do not have a homegroup setup. The same account appears on both computers so when I browse with file explorer everything just works.
Browsing in Acronis differs. If I try to access the mapped drive by expanding MyPC, I have to enter my user name password. I still can't see the folders on the mapped drive. If I go throu the network expansion, I can't even see the shared drive when I click on the remote machine.
I also tried entering the full path as in \\192.168.15.102\Z_Drive\Backups\MJM. I clicked OK and was prompted for credentials. Unfortunately, the destination was listed as Z:\ not Z:\Backups\MJM.
I'm reaching the conclusion that there is a problem and will probably resort to doing a clean install shortly.
Hard to say for sure. If you're not opposed to the cleanup, I'd try it too.
When you say the Z: drive mounted in Acronis (intstead of the full path), could you then double click on it in Acronis and navigate further?
Are you sure you're using the exact same credentials in Acronis as you did in windows when connecting via the "network option" in Windows file explorer or what might be saved in Windows credential manager? Windows has a limitation of only allowing one account (can't use multiple different credentials to the same remote device under one Windows login - say if you have 2 remote shares, but each one has it's own username and password). So, if the credentials are in anyway idfferent in Windows and Acronis, this could be an issue too.
After I input the full path and said OK, the Destination showed as Z:\. If I clicked on that, it got me back into choosing the destination again.
II think tomorrow is rebuild day. Whoopee ! ! !
I'll get back after I'm done.