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Corrupt backup error

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I'm using Acronis True Image 2017 running on a Win 7 PC. I have a *differential* backup which backs up an internal hard drive (not the system drive) to an external hard drive. Backup has been running fine until recently when I get this message:

The backup is corrupted, but you can still try to recover data from it.

I have run chkdsk on *all* drives. Everything is OK.
At this point I'd be happy to just delete the entire differential backup chain and start a new differential backup ... but I'm not clear on how to delete a backup. I know it involves more than just deleting the files. Below I have included my backup log.

<?xml version="1.0" encoding="UTF-8" ?>

Create Backup Archive</bold><endl/><tabpoint value=30><indent value=4>From: <indent value=10><textcolor value="navyblue">WD_2TB (T:)</textcolor></indent><indent value=4><endl/>To file: <indent value=10><textcolor value="navyblue">"N:\My backups\WD_2TB (T)\T to N.tib"</textcolor></indent><indent value=4><endl/>Compression: <indent value=10><textcolor value="navyblue">Normal</textcolor></indent><indent value=4><endl/></indent><endl/>" />

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0 Users found this helpful

Do you get the same message if you try validating the backup? I can recall one occasion where I got a similar message and validation fixed the issue (either fixed the error or persuaded the system that there was not error).

Hope this helps

Ian

If you wan't/need to delete, there is a drop down at the end of the backup name. Select "delete". If you you then click "delete" again, it kills the backup job and the backup files. If you click "remove" it kills the backup job, but will keep the backup files for posterity. if you keep the old backup files and create a new backup task, please make sure to use a unique name that does not match any of the old backup files (just in case - you don't want the app getting the old ones and the new job confused so using unique names is a good idea. It's also a good idea to keep backup jobs in their own folder... for me, I have one main backup folder, but a different backup folder inside that for each backup job).

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