Skip to main content

activation

Thread needs solution

I have  2016 and 2014 and need to know what to put in the activation box for 2014?

 

I put the code in but then it asks for the old code which I don`t have.

 

Can anyone help me please?

 

Howie

0 Users found this helpful

Howie, if your 2014 version was an upgrade from an earlier version, then Acronis are looking for the serial from the earlier version.

If you have registered your products / serials on the main Acronis web site, then you should be able to sign in with your registered email address & password and access your serial numbers.

If you still have a problem with activation, you will need to contact Acronis Support directly as we have no access to the Acronis systems involved from these user forums.