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Reassign Upgrade License

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I have two licenses. One is an "upgrade license."

The machine with the upgrade license died and I have replaced it. The old machine doesnt appear in the list of machines from which I can reassign licenses. Only the machine with the non-upgrade license appears.

I can't install the older True Image version that was upgraded, on the new machine, because it doesn't run under Win 10.

How can I reassign my upgrade license to the new machine?

Thanks,

Bob

 

0 Users found this helpful

Glad to hear it Robert.  They're the best point of contact for account and license issues as this is the user forum and not frequented by the Acronis engineers too frequently.