Retore from HD to (bigger) SSD do't work

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

We have bought a Acrons True Image 2016 licence for 3 machines and want to migrate an older HP machine with a 512 GB HD SATA disk to a new HP machine with a SSD (512 GB) and and a SATA disc (1 TB).

On the new machine, Windows 7 is installed.

We have installed True Image on the old machine and done a backup and also created a bootable USB-Stick with True Image and Universal Restore.
The data on the older machine with Windows 10 are stored on one physical disc with partitions (system, hidden system, recovery and data)
As the data-partition (256 GB) on the old machine does not contain data we have not saved it to the image.
In fact we want to migrate 256 GB data from a SATA HD to a 512 GB SSD...

On the new machine, we can boot the machine with the USB Stick, select and load the saved image from (another) USB-Disk attached to the new machine.

But we are not able to assign the partitions from the image of the old machine to the SSD on the new machine.
As soon as we heave assigned the hidden system partition to the SSD (with the correct size of about 350 MB), we are not able to assign also the partition with the C:-Drive (OS) (the "empty/free" partition ist greyed ot and no selectable) .

We have wasted over a full day now and tried everithing in our minds.

So... how to migrate this thing (I really hope it's possible, else Acronis is absolute useless for us)

Thanks for a fast feedback

 

 

 

 

 

 

 

Thu, 12/01/2016 - 18:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 111
Comments: 29781
mvp

Fredy, welcome to these user forums.

In order for this migration of the old HP machine Windows OS to succeed, you need to be able to boot both systems in the same boot method, i.e. both machine using either Legacy / MBR BIOS or both using UEFI for the boot method.  Plus the Acronis Rescue Media on USB stick booted in the same boot method too.  This is important to avoid Acronis converting the partitioning scheme on restore, i.e. converting the disk from MBR to GPT.

The disk controller type used for both systems should also be the same, i.e. if the old HP uses AHCI, the new one should use the same.

The simplest method of proceeding here would be to restore the old HP backup 'as is' without any changes to partition sizing or layout, then make any changes to partitions after you have the new HP system up and running with the restored OS.

The alternative method is to use a partition manager tool, i.e. Acronis Disk Director, or one of the free third-party partition tools from such as Easeus, or AOMEI, Mini-Tool etc and create all the desired partions on the target SSD before then restoring those partitions one by one from the backup file.

ATIH is not the greatest tool to use for changing partition layout or sizes, hence the suggestion above.

Thu, 12/01/2016 - 19:42
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi Steve

Thanks for your feedback.
As you have answered me and to (hopefully) help other users (like me), I took the time to write this posting (I'm very disapointed from Acronis)
Fortunately we were able to migrate the machine (at late night yesterday) before I have seen your posting here.

We were short before abandom Acronis and change to another product...

Principally like your wrote:
- Overtake the whole image, not assign the partitions (only way that has worked)
- Boot new machine
- Windows has installed the absolute base drivers itself
- The driver to the network card (and also the graphic card) was not installed (so, we first don't had access to the LAN / Internet)
=> Universal Restore has not worked, as - after boot with the USB stick - Universal Restore has not detected the installed OS (Win 10):
    Note: We were able to boot from Win 10 before and wanted to add the missing drivers witj Unversal Restore...

- We then have installed the missing driver from windows ("update driver" to the device in the control panel -> load from the driver DVD to the device)
- After doing that, we have changed the partitions directly in windows (as the new SSD-Drive (fortunately!) was bigger the the old used space,
  we had a lot of unused space on the SSD (and also not needed data) and had to activate the space and add it to the C:-partition.

Then, we had (expected) problems with the MS Licence-Keys:
- After first boot Office (Outlook / Word and so on) has noted, that the HW was changed, but we were able to reactivate it with a mouseclick 
  (activate without any licence-infomatione)
- Today, also Windows itself has give out a message, that it has no valid Licence
=> To activate Windows, you have to put in a valid key (xxxxx-xxxxx-xxxxx-xxxxx-xxxx) and this is not the shown licences key to the old windows 
      version
=> Fortunately, we have MSDN, where I was able to create an new activation key

With the new key, we were able to activate windows and now, it seems that everything works as before...

Why am I disapointed of from Acronis...?
- Incredible bad web-pages and processes!:
  - (Fortunaltely) we have an account since years (for older versions)
     - To be able to contact Acronis or post a message here, the customer has to have an account and log in first and set various data (version, and so on)
        whereby the correct product was not selectable (I had to select a completely wrong product)
- I was not able yet to register our new licence (have wasted over a full hour alone for that) 
  - Very confusing and unhandy (not to undestand) process and naming for the registration (license key, activation key, ...)
=> This is true for years now (I had the same problems some years ago - nothing has changed here)
 - Acronis applies Acronis True Image as easy to use product, with that everybody can backup and restored every device to every other device
    easely.. 
-> This is simply not true:
   - Very unlogic functions / confusing interface
   - Exactly the most important information's are not described (and the customer has to search and try-and-error himself)
   => Today, an new device mostly will have an SSD
   => Every user will have the problems with the MS (and maybe other) licences -> no information
=> Universal Restore (that we had to download an unstall first in addition) was absolute useless for us... 

This is a pity as the core of Acronis (and also the forum-support, once the customer was able to connect) seems to be good...

   

  

 

 

 

 

 

 

Fri, 12/02/2016 - 10:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 111
Comments: 29781
mvp

Fredy, thank you for your comprehensive update / feedback.  I am glad to hear that you have managed to do the migration to the new system, albeit not without encountering some issues along the way.

I would encourage you to submit feedback to Acronis with your concerns over the ease of access to Support, the usability of the product etc, as this is a user forum and I cannot guarantee that any of the right people at Acronis will actually see or read your feedback.  All of the MVP's are just users, the same as yourself, we do not work for Acronis and have no direct method of passing on your feedback other than in the forums.

You can use the Feedback tool in the ATIH GUI (in the Help pages) or else click on the Submit Feedback at the top of the forum pages.

Fri, 12/02/2016 - 17:14
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.