Exchange 2013 - The VSS writer of the Exchange server is not started in the guest system
Ive installe agent on my exchange 2013 on windows 2012 r2 and when im trying to connect to the exchange server i get this error
The VSS writer of the Exchange server is not started in the guest system. For details about how to start it, see https://support.microsoft.com/en-us/kb/838183
This article is for windows 2003
What i need to do ?

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Agent is installed on my vmware exchange server and im running exchange 2013 CU13
Here is the output
C:\Windows\system32>vssadmin list writers | more
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {155e0c67-c433-457c-98b8-17185eb9e06e}
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {b95afff4-3eee-4a34-9d99-73854a528e3c}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {be248643-4242-4f24-a68e-397b9ef2f674}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {051c4b69-c61c-42fc-9d3e-929895091eba}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {b3e8a764-f216-4f5d-847f-04af454fd20a}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {a01528fb-c4c6-4630-8962-7938c16911a4}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {d2b74540-51ed-45c2-afc7-0b490b39f669}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {41e84f08-7dbb-47a0-84fb-f22000ce399a}
State: [1] Stable
Last error: No error
Writer name: 'MSMQ Writer (MSMQ)'
Writer Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
Writer Instance Id: {c33e3691-f6c8-41ed-b56d-4fa07f4d715c}
State: [5] Waiting for completion
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {1c20c043-f617-436d-8ac5-408fdd6b9237}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {88ffbb77-9c32-4e0b-9287-e09fa1dcba22}
State: [1] Stable
Last error: No error
What should i do ?
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You may restart VMware Tools and see if "Microsoft Exchange Information Store" service is running (it should as vssadmin list writers shows it).
It is unclear what you mean by
when im trying to connect to the exchange server i get this error
Can you please post the full error message?
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Same Problem. Alle Writers are active an stable.
But can not connect to Exchange in Backup-Job/ApplicationBackup.
Any Solution?
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Hello Markus,
please check your Exchange VSS writer - it could be stopped or not installed. Please use the free Acronis VSS Doctor tool to check it and fix the most common problems with VSS.
You can paste Acronis VSS Doctor's output here if you have any doubts.
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