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Error 1327.Invalid Drive

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I'm having a problem installing the trial version for testing. Machine: Windows 10 Pro, domain PC in our office. All users have a mapped network drive that only they can access for saving all files for safe keeping on the network instead of the c:\ drive. I'm pretty sure the error I'm seeing is due to this. the error is Error 1327.Invalid Drive: N:\, which is the map.

The only permissions on each folder are the domin user, and the network admins. Does the machine need to have permission as well?

I see a lot of threads on this forum talking about issues when running backups and having mapped drives causing errors, but I can't even install the software.

Curiously I just started getting the same error on Adobe Reader updates. I wonder if a Windows10 update caused this.

Thanks.

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There is a bug getting ACronis to use NAS when there are mapped drives, but there is a hotfix for that - different issue though.  I think what you're trying to do is not supported. 

Are you sure that you're allowed to install software to the network share - read/write access is usually not a problem if you have permission, but I don't think you can actually install software to a network share (though I've never tried - performance is sure to be abysmal even on a fast network).  

Is drive N an assigned drive letter for your users mapped drives?  In other words does that drive truly exist?

If not perform a hard shutdown of the machine you are trying to install the software on.  From an administrator command prompt type shutdown  /s.  Starting the computer again will initialize all hardware and should remove N drive.

Thank you for the reply.

I'm just trying to install on the local machine; the C drive. I have full admin privileges, and the N drive (AD Home Directory) is a mapped drive for all of our users. If anyone logs into a domain machine, they see their own N drive.

Hello,

Yes the N drive (AD Home Directory) is a mapped drive for all of our users. If anyone logs on to a domain machine, they see their own N drive. I can boot without a network connection to the machine account as a local admin, hoepfully not loading the N drive, and see if that works.

I suspect that you have mapped drive N and it conatins a home folder such as Documents.  This confuses Windows and thus causes the 1327 invalid drive error.

You can disconnect the drive temporarily to perform the install or you can create a new admin account on the machine to run the install.  I cannot help you with the Adobe Reader issue but I did find a post about it, see below:

https://helpx.adobe.com/creative-suite/kb/error-1327-invalid-drive-driv…

I think you may need to rethink your use of mapped drives with AD so that other apps work as expected.  You could well have other apps that do not behave well if your setup is left as it is now.

Thanks for the feedback. You are correct. All user local folders, documents, photos, etc. all get mapped (synced) to the N drive on the server. We lost too many hard drives and data not to have an immediate backup/sync when laptops arrive back at the office. We will need to rethink this method as it seems to be causing problems with software in Windows10.

Update: I installed True image on a Windows 7 laptop (same domain admin permissions) with and without the network drive connected. Both attempts worked just fine.

The same is true for Adobe Reader DC. No problems installing on Windows 7, but it quit updating after a recent Windows 10 update.

So, I'm assuming your profile is mapped automatically with Active Directory as well?  Does your admin account and your regular account have the same home folder path or each their own?  When you install the software, UAC will kick in and run as the admin account instead of the regular user account.  Even though it may have access to the share, that may be part of the conflict althought not sure why it would be different in Win 7 vs Win 10.

As an example, when I log onto pc with my admin account, I can access anyone's profille folders, but the very first time, it has to re-ACL the users folder before I can start navigating the content.  Perhaps, something is happening like this on the network share as well since it sounds like you might be logged in with the regular user account, but trying to install with a different one (I'm not sure).  

Do you have roaming profiles enabled for Windows 7 or Windows 10, but not on the other?  What about GPO's - any variations between different computers that apply to Win 7 that aren't applied to Win 10, or vice-versa?