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Acronis True Image 2017, KB:58403, How To Change Startup Recovery Manager Delay Time, Windows 8.1, fails

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https://kb.acronis.com/content/58403 -> When trying this procedure to change the delay time with UEFI boot, I am able to perform the 'Open a new instance of Command Prompt "as administrator":'.  But, I cannot 'Right-click anywhere in the opened black Command Prompt window and paste the path copied in step 1. In this example the path is "C:\Users\admin\Desktop\PSTools\PsExec.exe". ' I get nothing when trying. What is the solution?

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Paul, when wanting to paste data from the clipboard into a Command prompt window, you need to click on the small icon in the top left corner of the window which will then show a drop-down menu, then select Edit followed by Paste.

See screen shot below.

Attachment Size
402799-136108.png 13.41 KB

Wow, I have been using the command prompt for years and had not picked up on that. Could be related to my having no formal (or otherwise) training it IT.

Ian

Steve's is probably easier, but FYI as I've gotten used to doing it that way...

You can also right-click in a cmd window and select "mark".  Then then highlight the text you want.  Then right click again to copy.  You can then ctrl+v or right click and paste the content into notepad, email, word, or back in command prompt as you see fit.  

 

I know how to copy and paste. I've been doing it since Windows 3.1. Let me try to give you some more insight on the situation I have.

I do the Ctrl-C funtion to copy the data into the clipboard. But, when I do the Ctrl-V to paste,  I only see a '^V' in the command prompt window. So, what is that telling me and how do I get the copied data to paste from the clipboard into the command window using Windows 8.1? Does that help to make this more understandable?

I know how to copy and paste. I've been doing it since Windows 3.1. Let me try to give you some more insight on the situation I have.

I do the Ctrl-C funtion to copy the data into the clipboard. But, when I do the Ctrl-V to paste,  I only see a '^V' in the command prompt window. So, what is that telling me and how do I get the copied data to paste from the clipboard into the command window using Windows 8.1? Does that help to make this more understandable?

I just now looked at your attachment. I need to try this to see if it makes any difference. I feel that it won't for some unknown as yet reason but I'll give it a try and let you know. Thanks.

Right click and paste option works in cmd prompt. That's the easiest way to paste into it.

Steve, I did as you say and it worked. Another problem I found was that I had not unpacked the Pstools.exe from the zipped folder.

But, now I'm seeing a different problem. I am geting 'Access Denied' after running the command string in Step 2. I did set the system volume to letter 'T' as the example showed. I did type in the parameters correctly as showing in the KB.  Any ideas what next to do?

"C:\Users\admin\Desktop\PSTools\PsExec.exe" -i -s notepad T:\EFI\Acronis\asrm.xml

The above is what is showing as the example. I do get the Pstool.exe EULA splashscreen and when I click to accept the license terms is when I get the 'Access Denied'  What to do or check?

Are you logged onto the machine using an Admin account?

Paul, just to confirm, did you open the initial Command prompt window as Administrator and leave this open before trying Step 2?

How far through the points in Step 2 do you get and have you followed the instructions exactly as given in the KB document?

This is not something I have done personally and I don't have immediate access to a UEFI system to give it a try, so can only go by what the KB document says to do.

Steve, I did not open the initial Command prompt window as Admistrator as I thought I had. I took my time just a moment ago and began at the beginning of the steps and DID find the Command prompt icon that gave me the option to open as admistrator when right clicking on it.  I did not find this icon previously and had only gotten to the Command prompt by typing 'CMD' within the Start menu. I had assumed that because I has admin rights that I had opened an admin command prompt but I guess that wasn't the case. So, now I have successfully went through the steps and I was able to change the boot time to 5 seconds from the default 30. I'm a happy camper thanks to your help. It's those little things that make a big difference, right?

Paul, that is good to know that you were able to follow the KB instructions and make the change successfully. They say the devil is in the details so this is a case in point and one where having a paper copy of the steps is almost a 'must' to have.