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Try and decide isn't working properly

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Hello,

I purchased today Acronis TI 2017 and i wanted to see how everything is working, but Try&Decide isn't working properly

I did some tests, but after i choice DISCARD ( during reboot ) is not working properly, some settings are from earlier then i selected Try&Decide

Could you please help me to fix this issue ?

Thank you

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I will try to explain with more details about the issue 

I'm using Nexus Dock. I have there the shortcuts of all the partitions ( ssd, hdd) Try and decide isn't ON yet 

So, i do a quick test, install a software, etc

When i reboot, i have 2 options : DISCARD and CONTINUE 

I click DISCARD 

Allthose partitions from Nexus Dock are gone, all though i put them there before activating try and decide 

 

I would contact technical support and open a case direclty with them.  I've never used try & decide as it seems to be a mixed bag depending on the system bios settings and can be complicated by other things like using Acronis startup recovery manager or Acronis secure zone in conjuntion.  I suspect you'll be asked to trouble shoot and provide a system report and other logs for review.  Open a support case, via chat to get it going...

http://www.acronis.com/en-us/support/contact-us.html

 

Hello Attx,

Please verify that when starting Try&Decide, you mark all the partitions that you would like to monitor. By default just 1 partition is protected.

Also see the limitations that Try&Decide feature has: http://www.acronis.com/support/documentation/ATI2017/index.html#299.html (scroll down to the Limitations section). One of them is inability to track and revert properly the disk structure.

If the issue persists, you can open a support ticket, as Bobbo suggested.

Regards,

Slava