Skip to main content

Use ATIH 2017 NG with ATIH 2017 license?

Thread needs solution

Hi,

I have a 2017 standalone license for 3 PCs.  I had problems backing up to my NAS, so I checked for a new version and saw build 6116.  I installed it and the issue is resolved, but it is in Trial mode and I cannot use my existing license ("This license is for 2017").  So... can I use the NG version of 2017 or not?  I figured 2017 is 2017, but obviously not...  I tried installing the standard version 2017 build 5554, but it says latest version is already installed...

Any info would be appreciated.

Thanks

0 Users found this helpful

Unfortunately, no. NG is a new release with additional security features that is only available as a subscription that includes 1tb of online storage to go with it.

The bug fixes you found in NG should be out this month as an update for the standard version of 2017.

the NAS issue for 2017 5554 standard is currently addressed as a hotfix 

https://KB.acronis.com/node/59051

Hi,

thanks for your reply.  So I guess I need to uninstall NG, reinstall 5554, then use the hotfix?

 

Yes, that is it. Hopefully all will be well after installing the hot fix.

Ian