Backup Plan Fails due to attempting to delete another server's tib file
I have been having this issue for the last 3 years.
Everyday I get email failure notifications like the one below:
1 Information 1/19/17 3:00:02 AM Command 'Backing up' is running.
2 Information 1/19/17 3:01:07 AM Backing up VM 'vm://ha-host/564d99bb-46d1-10c3-4ec8-08aa45eca187?type%3dvmwesx'.
3 Information 1/19/17 3:02:02 AM Creating snapshot 'Thu Jan 19 03:01:44 2017
'...
4 Information 1/19/17 3:02:03 AM Adding virtual hard disk '[VM-STORE02] ACE-AD01/ACE-AD01.vmdk' to '1:1'.
5 Information 1/19/17 3:02:03 AM Loading virtual machine 'vm://ha-host/564d99bb-46d1-10c3-4ec8-08aa45eca187?type%3dvmwesx' into the disk subsystem.
6 Information 1/19/17 3:02:09 AM Analyzing partition 'C:'...
7 Information 1/19/17 3:02:10 AM Analyzing partition '1-0'...
8 Information 1/19/17 3:02:11 AM Pending operation 151 started: 'Creating partition image'.
9 Information 1/19/17 3:02:11 AM Create Incremental Backup
From: Disk '1'
To file: "avfs:/smb?smb://ace-dpm2010\bak01\ACE-AD01_2017_01_18_16_08_22_279D.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion:
Ask for the first media: No
Description:
"ACE-AD01"
10 Information 1/19/17 3:08:08 AM Pending operation 148 started: 'Saving partition structure'.
11 Information 1/19/17 3:08:09 AM Detaching hard disk 'SCSI1:1'.
12 Information 1/19/17 3:08:16 AM Remove snapshot (17-snapshot-109).
13 Information 1/19/17 3:08:29 AM Command 'Backing up' has completed successfully.
14 Information 1/19/17 3:09:04 AM Command 'Replicating backups/cleaning up archives (1st location)' is running.
15 Error 1/19/17 7:46:50 AM Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_glx
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6874e
Fields: IsReturnCode : 1, $module : disk_bundle_tape_off_glx_pic
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6874e
Fields: id : ACE-IMG01_2017_01_11_17_02_45_515D5.TIB, $module : disk_bundle_tape_off_glx_pic
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_tape_off_glx_pic
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d2d
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d2d
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Failed to find the backup.
--------------------
Task 'Incremental backup' has failed on machine 'ACE-VM04ACRNagnt'.
The 2 things that are causing the failure is that for the server that is being backed up on line 9 "ACE-AD01_2017_01_18_16_08_22_279D.TIB", it is attempting to delete file "ACE-IMG01_2017_01_11_17_02_45_515D5.TIB" in section titled "Error code: 507".
No matter how many times I directly connect to each acronis agent and view the personal vaults and click the green refresh button I always end up with multiple random failure emails the next day.
Any ideas?
Thanks in advance!
