Skip to main content

Erroneous "Disk Full" message

Thread needs solution

Greetings to the Forum:

I do all my backups using the Acronis boot disk; I do not have Acronis resident on my machine because of stability and speed problems.   The OS is Windows XP service pack 3.

The backups have gone smoothly until this evening, when I attempted to do another routine backup.   The backup stalls half way with a "Disk Full" message.   I am not backing up by sectors.   The total used space on my hard drive (Drive C:   the one I am backing up) is about 70 Gbytes.   The drive I am writing to is empty, with 111 Gbytes shown as free space.   I have even tried formatting this drive (drive E:) and running Acronis immediately after.   I still get the "Disk Full" message.

I find it difficult to believe that the backup program cannot fit 70 Gbytes of data onto a 111 Gbyte drive.   The amount of used space on my drive C: has not changed that much since my last backup, which created a backup file in the range of 50 Gbytes.

I am becoming very disenchanted with Acronis software.   Any thoughts as to what is going on here?

Thanks,

Jim T.

KB6GM

0 Users found this helpful

Jim, it is difficult to say exactly what is causing the 'disk full' message for your Acronis backup without access to the Log file that the backup task creates (even when being performed via the Rescue Media on CD or USB stick).

I would recommend clicking on the Log option in the ATIH GUI from the disk and looking to see if Acronis is encountering any bad sectors on your source drive, as if this happens, then ATIH will switch to using sector-by-sector mode which then expands your 70GB of used data to the size of the physical drive which may be greater than your available 111GB backup space.

Alternatively, run a CHKDSK /R against the source Windows XP drive.