Skip to main content

TI 17 Subscription to NG

Thread needs solution

I purchased a TI17 Subscription November 2016 (5 users).  It came with 50GB storage.  2 to 3 weeks after they had the option of 1TB instead of 50GB but I did not bother canceling and re-purchaseing (I should have).  I recently recevied an email to install the NG at no additional cost.  If I install, does my account upgrade to the 1GB or do I get NG but still only have the 50GB?

thanks,

0 Users found this helpful

Mike, I'm not 100% - I'd recommend opening a chat support case or calling using "customer care" as the topic.  I would think you'd be entitled ot the 1TB storage with the NG version as well.  Just be advised, that NG subsciption and the associated storage, although "free" as an upgrade this year, can be quite expensive compared to the standard subscription.  If you have auto renweal on, keep that in mind.

http://www.acronis.com/en-us/support/contact-us.html