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TI2017 - Build 8029 - Installation stuck at almost 100%

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Hello,

I try to install TI 2017 on my Windows 10 x64 PC, but it isn't working.

It was working well on my Win7 PC and Win10 Laptop.

However, on the Win10 PC, the installation setup freeze when it reach almost 100%, the progess bar is still showing installing...

I'm watching at this window now for more than 60min.

I already had the same issue when I tried to install TI2017 the first time on this PC.

This morning I installed Win10 from cratch - did all the updates, then directly installed TI2017.

No AntiVirus tool has been installed yet, etc - it is a blank Windows 10 system.

Any clue what went wrong?

Many thanks

Stefan

0 Users found this helpful

Stefan, sorry but obvious reason to suggest to you why ATIH 2017 is not installing on just your Win10 PC, especially given your have done a clean install of Windows 10 and only have the OS installed.

What build number for ATIH 2017 are you trying to install?  I would recommend doing a new download of the build 8029 installer from your Acronis Account and verifying that the checksum for the downloaded file matches the information shown for it.

If you still have a problem, then please open a Support Case directly with Acronis Support and let them try to help you in this install issue.

Hello Steve - many thanks for the swift reply. I only downloaded the setup file today- it is build8029.

 

Stefan, did you verify the checksum for the downloaded file and is this the only time that you have used this particular installer file?

Do you have the installer from when you installed ATIH 2017 on the other computers where it went ok?