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Blue screen only for over one hour

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I am cloning my lenovo t430 laptop hard drivcce into an SSD from crucial. Followed the instructions and dowloades the application. Installed it and set up the cloning. All went well. it has been running for over an hour, all I see is a blue screen with the mouse arrow in thje middle and an EN sign on the lower bottom left. Does not show progress. Is that the way it is? Is it forzen? What do I do?

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Let it run for awhile.  NOt sure how big your existing drive is, but it could take awhile if you'r transfering close to 1TB or more - no idea how much you have to clone though.  

Normally, you should see a progress bar.  You didn't mention how you cloned either.  Left the orgiinal in place and cloning to a USB enclosure, or put the new one in the originals place and are cloning to it from a USB enclosure?  

I can't say what happened in this case as I've never experienced that behavior.  I suspect, that the graphics card is not supported in the Linux media as I looked up your system and it uses Optimus.  Optimus is designed for Windows where it allows switchable, on-the-fly graphics from the CPU to the dedicated graphics when it needs to kick up performance.  Linux media is not designed to support this so, I suspect it is cloning, but you can't see it because Optimus has tried to kick in from the bios, but the Acronis Linux media, can't display the video change from the the CPU to the dedicated graphics card.  To get around this, if you have the option in the bios, then you should turn of Optimus temporarily for the clone.  I'd also highly recommend taking a backup before a clone (so does Acronis - it's your safety net in case things go wrong.  Cloning is "on the fly" and if something should go wrong, how do you recover without a backup?)

http://shop.lenovo.com/us/en/laptops/thinkpad/t-series/t430/#tab-tech_specs

  • NVIDIA® NVS 5400M Graphics with Optimus™ Technology

Depending on the amount of data transferring,  it generally shouldnt' take more than an hour or two - but if you have 1TB or more, let it run over night to be on the safe side.  

If you decide to abort, immediately shutdown and pull the new drive and attempt to boot with ONLY the original.  You don't want to try and boot with 2 internal clones if you have such a setup.  If the original boots up, then shutdown, remove the original, put in the cloned drive (assuming it did finish) and go into the bios and make sure the new drive shows up in the bios and is set to the first boot priority and give it a try.

If it didnt' work, try again, but be sure to start the clone from your rescue media - NOT in Windows!!!!  You may want to build WinPE rescue media instead as it will have better drivers support - especially for Optimus if you have no way of disabling it in the bios or picking a speciifc graphics card prior to starting the backup/restore and/or clone process.  

Please all review:  

Sticky: [IMPORTANT] CLONING - How NOT to do this!!!

Please also be aware that the "free" OEM versions are heavily modified and usually are older base versions.  The OEM's who provide it are on the hook for supporting them.  

Crucial Acronis site (2015 version - old):  http://forum.crucial.com/t5/Crucial-SSDs/Using-Acronis-True-Image-HD-2015/ta-p/171023

Crucial ACronis 2015 create bootable rescue media:  http://forum.crucial.com/t5/Crucial-SSDs/Create-bootable-media-with-Acronis-True-Image-2015/ta-p/172487

Acronis OEM support - KB 2201: Support for OEM Versions of Acronis Products 

Thanks. 

 

Thank you for the response. I am cloning a 500 Gb HD.  The SSD is connected via USB 3 with a cable bought from crucial. So, the process goes well, the windows restarts, says "preparing", then "cloning"with a bar. That cloning message is on screen a few seconds, then the screen is blue, with the mouse pointer frozen in the middle and an EN sign on the bottom left of the screen. I let it run like that, with the HD making noise, for about an hour. Then HD SSd light was on. Then thought it was frozen and turned off the computer. disconnected the usb and restarted. 

I guess from what you are saying that I should let it run for two hours or so, then after cloning, the computer will turn off. 

I will try to turn off Optimus and there is a back up. 
 

Carlos, it seems to me that you are a) starting this clone from within Windows, and b) doing so using an OEM version of Acronis True Image supplied by Crucial.

Cloning should only be done by using the Acronis bootable Rescue Media, and not at all unless you have done a full system backup of the source drive to an external disk drive to give you a way back when things go wrong.

Please see post: 128231: [IMPORTANT] CLONING - How NOT to do this!!! for further guidance on this subject.

Carlos, keep us posted.  With optimus off, and starting the clone from your rescue media as both Steve and I mentioned, I suspect the clone will go off without a hitch (assumign the rescue media sees both drives and you can see the screens with Optimus turned off).  As also mentioned by both Steve and I, always best to have a backup before you clone.  A backup is your saving grace in case something goes wrong since cloning is strictly "on the fly".

This is directly from the user manual..

http://www.acronis.com/en-us/support/documentation/ATI2016/#21822.html

  • What is the best way to migrate the system to a new disk: cloning or backup and recovery? - The backup and recovery method provides more flexibility. In any case, we strongly recommend to make a backup of your old hard disk even if you decide to use cloning. It could be your data saver if something goes wrong with your original hard disk during cloning. For example, there were cases when users chose the wrong disk as the target and thus wiped their system disk. In addition, you can make more than one backup to create redundancy and increase security.
  • Could you tell me how to clone: in Windows or after booting from the rescue media? Even when you start cloning in Windows, the computer will reboot into the Linux environment the same as when booting from the rescue media. Because of this, it is better to clone under rescue media. For example, there may be a case when your hard disk drives are detected in Windows and not detected in Linux. If this is the case, the cloning operation will fail after reboot. When booting from the rescue media, you can make sure that Acronis True Image detects both the source and target disks before starting the cloning operation.