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acronis true image home 2012 will not install on new computer

Thread needs solution

"Error occured while connecting to update server  retry checking" 

Trying to install on Windows 7 pro, Samsung SSD, Asus Sabertooth 990FX R2 motherboard, AMD FX8320 CPU.

Thank you,

 

HS

 

0 Users found this helpful

Henry, welcome to these user forums.

ATIH 2012 is a very old product with no updates for many years so the only advice I can offer is to download a fresh copy of the product installer from your Acronis Account, verify the checksum for the downloaded software then attempt to install this using the Run as Administrator option.  Your Acronis Account should offer you the last / very latest available version of the product installer so there should be no need to check for further updates.

You may wish to consider upgrading to the latest ATIH 2017 version to gain the highest level of compatibility with your modern computer system - a lot of hardware changes have occurred in the 5 years since your 2012 product was released.