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When trying to make a partition image the bootable media reboots my PC

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Hello.

I'm trying to make a partition image booting my PC from Acronis bootable media (a pendrive).

It boot OK, then I'm allowed to choose options to where to store the image, etc.

When I pess the Proceed button the PC is rebooted at once. The same happens if one chooses Restore option in the menu (after Proceed is pressed).

Please help how to fix the issue. It seems I cannot restore my data with the bootable media.

 

 

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Pavor, welcome to these user forums.

The reboot behaviour sounds more like what happens when you attempt to backup or restore a Windows OS partition when running the Windows version of Acronis True Image - I do not remember seeing this being reported as happening for the Acronis bootable Rescue Media.

How have you created the Acronis Rescue Media and which version of the media is this?  (Is this the linux based rescue media).

If possible, please post some digital camera screen shots of the panels you are seeing which may help us understand this issue better.

Dear Steve, thank you for your reply.

I had no problem with partition backup under Windows OS loaded. I have seen posts from people having the same problem (reboot when booting from rescue media) on another forums, but no solution was provided.

The bootable media was created using Acronis True Image 2013, yes, it is a Linux-based media.

Sorry, cannot post any photos right now..

I attached a screenshot from virtual machine booted from the rescue media (Russian version). On physical PC it is the last thing I see for a second before the reboot.

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408839-137839.png 78.23 KB

Pavor, what type of BIOS does your computer have, i.e. is this Legacy BIOS or is it UEFI?  This can make a difference when booting from the Linux media, especially if this is UEFI and you have Secure Boot enabled.

If it is UEFI then try disabling Secure Boot and trying again.

Pavor, неожиданные перезагрузки во время использования загрузочного носителя чаще всего вызваны либо ошибками при его создании (записи), либо проблемами с "железом": как с самим носителем, так и с дисками/контроллерами/чипсетом/оперативной памятью. Если есть возможность, пересоздайте загрузочный носитель с другого компьютера, при этом используя другую флешку или CD/DVD диск.

С уважением,

Вячеслав

Вячеслав, большое спасибо за ответ.

Проблему решил с использованием альтернативного загрузочного образа.

Все получилось (флешка та же, компьютер тот же).