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Acronic Backup 12 Advanced

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A month ago I purchased Acronis backup Advanced for Vmware 11.7 with 1 year maintanance. When can I get the licence key for Acronis Backup 12 Advanced from my Acronis account?

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I can't seem to upgrade?  See attached 3 snapshots.

 

Capture0Capture11Capture2

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Comments: 7092

Hello Lester, I've registered two free upgrade keys under your account, please check

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Marek, as far as I can see the key is already there. If any issues, please let me know.

In reply to by truwrikodrorow…

Ekaterina:

 

Hi.  I didn't see the new keys, but I entered the two keys you just emailed me and they worked just fine.

Thanks.

Lester

 

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Posts: 250
Comments: 7092

Thank you for feeding back! To see the keys under account just click on the Workstation icon in the very first product card

image

In reply to by truwrikodrorow…

Ekaterina:

Hi.  Yes, I see that.  However, that 12.5 block was not there until I manually entered the serial numbers you sent me by email.

I'm running the latest (stable) Windows 10 x64 Pro on 2 Thinkpad Carbon X1 Touch PCs.  Should I install the Windows PE plugin, or does this come with the full Windows 64-bit installer?  (Do I need this for anything?)

Thanks.

Lester

I have been running 12 under a one-year temp license since it came out, under its web service for our 2 PCs.  I know I have to uninstall 12 before installing 12.5.  I want to be sure it uninstalls properly.  For example, in

https://forum.acronis.com/forum/acronis-backup-12/install-or-re-install…

I see that there might be some problems.  Any advice on how best to uninstall 12?

I do not intend on using any web service for 12.5.