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Unable to login to NAS after input correct credentials

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Hi,

I'm using a linux based bootable media for Acronis Backup 11.7.50064, trying to access my own NAS (Synology RS18016xs+,DSM 6.1.1). It keeps on prompting for my credentials even though correct login & password are given. Have tried to boot the media in both UEFI & legacy modes but still same problem exists. Appreciated if anyone could give any ideas on how to resolve this, thanks

JK

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Hello Junkang Wu,

Have you checked the logfiles for errors? Here you'll also find the general troubleshooting steps, that will help you to find out the root cause for the issue: Acronis Bootable Media: Troubleshooting Network Browsing Issues