Files from microSDXC card don't appear in .tib file - Acronis True Image 2016
When performing a "disks and partitions" full back-up from an HP Pavillion X2 to a 1 TB Seagate GoFlex external drive (E:), the files from a 128gb microSDXC card do not appear within the .tib file, although the size of the .tib file indicates the files have been backed-up. The disks and partitions I have selected for inclusion in this back-up are my computer's SSD (C:), the windows recovery drive (D:), and a 128gb microSDXC card inserted in the appropriate slot (F:).
After completing and validating the back-up, I open the .tib file on the E: drive and see icons for the C:, D:, and F: drives. I can search through the files on the C and D drives, but when I open the F: drive I'm told the folder is empty. I have changed the explorer settings to show hidden files, but it made no difference. The size of the .tib file clearly indicates the files from the F: should have been backed-up, but I cannot see them. Any idea how I can address the situation so I can view the backed-up files from the F: drive and be sure they are all there.
I'm using the latest build (6595) of Acronis True Image 2016, and I'm running Windows 10 x64. Thanks.


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The file format for the microSDXC card is exFAT.
I'll try downloading the app and see if that tells me anything.
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Stephen, ok, exFAT is not supported by ATIH and this is the reason why these files are not being backed up.
From the ATIH 2017 User Guide:
Supported file systems
- FAT16/32
- NTFS
- Ext2/Ext3/Ext4 *
- ReiserFS *
Note: ReiserFS partitions and disks cannot be backed up to Acronis Cloud.
- Linux SWAP *
* The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations. You cannot use Acronis True Image 2017 for file-level operations with these file systems (file backup, recovery, search, as well as image mounting and file recovering from images). You also cannot perform backups to disks or partitions with these file systems.
If a file system is not supported or is corrupted, Acronis True Image 2017 can copy data using a sector-by-sector approach.
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