Skip to main content

Just installed trial and having problems

Thread needs solution

Wow! I thought this Acronis product was a mature reputable product, then I see this board. No need to go into the problems I'm having. I'm going to write off my 6 hours of work trying to get something simple going.

And I thought Vistsa Business 64-bit's Windows supplied backup was bad . . . at least it works.

Good luck you guys!
Paul

0 Users found this helpful

Paul,

People here might be able to help you if you actually posted the problem you are/were having.

If your product is TIH 2010 or 2011 could you post the problem in the True Image forum. Of course if it is ABR10 then here is the right place.

Hello Paul and Colin!

Thank you for finding time to open the thread.

Colin, thank you for your assistance!

Paul, I understand that you're upset and will be glad to help you with the issue, but I need to know what exactly happened. So should you decide that you'd like to receive technical assistance regarding the problem, feel free to post the details here. I'm sure that we will find a solution for it.

Should you decide to leave a feedback regarding the product or a problem, you can also do it directly by using our Feedback line - your message will go directly to the Management team.

Please also keep in mind that during the trial period you can contact our Support for technical assistance online via chat (and webform as well).

Your opinion is important for us. We believe that every Сustomer that complaints is giving us an opportunity to make things right. And since we incorporate this feedback into our approach, we will be better able to meet clients needs and thereby be more successful in our venture.

But in order to fix the issue or make sure it never occures again, we need to know what exactly happened, so we would appreciate if you could be more specific next time.

Thank you.