Snap Deploy and HP 500B MT
Good day! I have next troubles with HP 500B MT. When i boot from snap deploy agent lan settings don't receiving from DHCP, snap deploy agent see network card, it's Realtek RTL-8169, but he tell me "Cable not connected". Need Help...

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Thank you for answer. My trouble it isn't DHCP service, when snap deploy agent is booting on HP 500B MT he doesn't see cable in network card. If I do lan setting in snap deploy agent manually it's not work. I think it's trouble driver network card by HP500B MT, network card chipset Realtek RTL-8169, Acronis work with this network card incorrect. I need in last version Image Utility (Bootable Media Disk) http://forum.acronis.com/forum/9021 . How i can get thise iso-image with including correct driver for RTL-8169? I have only trial version Snap deploy 3 for PC, questions by purchasing licensing is very actually and now they deciding by my boss.
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Hello nemogy,
Thank you for replying.
We can try updating the bootable components. You can then try deploying through the PXE Server or re-create the bootable media one more time and check if your network card is detected.
If it is not, then please collect this report and contact our Support team. I am certain that we will be able to resolve this issue. With a trial version we offer 30 days free technical support.
I will send you a private message with the details in a few minutes.
Please let me know if you have any other questions.
Thank you.
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I am having the same issue. Did you manage to get this working?
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Hi, I've the same problem. Our model is Compaq 500B (XA927LT) with NIC Realtek 8103EL 10/100. How did you get it to work?
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