Skip to main content

Bootable Media updated for Acronis Backup and Recovery 10 Download Build#:12457 is Build#:11639

Thread needs solution

When you claim to have released an update, please actually update it!
Bootable Media updated for Acronis Backup and Recovery 10 should be build#:12457 but alas it is Build#:11639.
This appears to be a reoccuring issue with each new release.
I hope you correct your internal Proceedures in the near future to prevent this from happening again.

0 Users found this helpful

Hello CLC,

Thank you very much for your feedback. I will do my best to assist you.

Please accept my sincerest apologies for the inconvenience.

We have corrected our procedures and this time the bootable media should have been the same build as the software. However, I checked this myself, the bootable media build is indeed 11639.

I will forward this information to our Web and Management team so that this does not occur in the future.

Please let me know if you have additional questions.

I will also post an update when this is corrected.

Thank you.

It's not quite clear to me - if the bootable media has wrong visible version number only, or it is really an older version with older bugs?

Hello Александр Черке,

Welcome to the forum and thank you for posting. I will definitely assist you.

The current bootable media available from Acronis web-accounts is actually build 11639, it was last updated in June. Our Web team is aware of this issue and is currently working to resolve it. This problem will be fixed in 1 or 2 days.

Please let me know if you have additional questions.

Thank you.

Hello all,

I just wanted to update this thread with the information, that we have resolved this issue and proper bootable media images in ISO format are available in your Acronis web-accounts.

Please accept my apologies for the inconvenience.

Thank you.