Unsupported Discs in Universal Restore
I tried using Universal restore in order to change the HDD in a laptop. The Laptop uses UEFI so both discs were formatted as GPT discs. However, when I booted up using Universal Restore, it reported both discs as unsupported, and therefore unuseable


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I had previously tried using the Acronis bootup. With the new drive attached as a USB drive, I was not able to select it as the target drive - it was greyed out. With the new drive installed in the laptop, and the old drive connected via USB, it was not recognised , so no data could be read from it. That's why I then tried Universal Restore.
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New drives are sometimes in a RAW state. This will result in the drives being greyed out. Use Windows Disk Management to create a new NTFS volume which creates a file system for True Image on the disk to work with and the drive should no longer be greyed out.
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The drive was formatted with a single NTFS partition.
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Can you post a screen shot of how both your drives look in Windows Disk Management please, this may help our understanding better here?
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It's rather overtaken by events. I needed to get the laptop up and running so have done an install of Windows from scratch, and reinstalled the other apps. If it helps, if I connect the old drive to my non-UEFI desktop via USB, it is reported in Windows Disk Management as a GPT Protected drive, with no access to it, or the data on it.
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GPT Protected drive suggests that you are trying to use that drive on a computer which doesn't support it, i.e. on a 32-bit system?
See webpage: How to Access GPT Protective Partition Without Losing Data for more information.
Good that you have been able to do the clean install of Windows on the new drive, hope all works well for you going forward.
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Its actually a 64 -bit system, but non-UEFI, which is why it can't read it. The UEFI laptop is not available at present to see how that reads it - I ran out of time before I had to let it go out for use elsewhere.
I have ben looking at ways to recover the data - but most are not free. I had most of it backed up elsewhere anyway, so will probably just wipe and reformat the drive and accept losing the rest.
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Thanks for the further update. If time is not of the essence, then I guess waiting to have access to the UEFI laptop would allow you the opportunity to check the drive contents.
I understand the situation - all of my computers tend to be older legacy systems, so I have to book time on my son's laptop to play around with UEFI issues!
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