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Error 41, 11 & 12

Thread needs solution

My nightly backup that is running on a server has failed the last three nights. It get failures occasionally, but never consistently like this. 

ProtectCommand: Failed to execute the command.
Additional info: 
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields:  $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 11
Module: 300
LineInfo: 2a463402369021a2
Fields:  $module : mms_vs
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a463402369021a3
Fields:  $module : mms_vs
Message: The operation has timed out.
--------------------

 

Any ideas?

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Posts: 250
Comments: 7092

Hi,

Try to increase the default time out for backup start as described in Acronis Backup: backup fails with "Failed to Connect to the Process".

Thank you,