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Complete back up not working

Thread needs solution

I don't know why my Acronis True Image 2016 is not working properly.  I have it schedules to do incremental

scheme with incremental backup every day.  it is suppose to do a complete backup of PU after so many

incremental backups.  I have 1 complete back up and about 8 incremental ones.  It is not doing a complete

after the required incremental ones.

What have I got wrong?  I just checked for it to back up now thinking I would get a full backup since it has 8

incremental ones after the only full one but I got another incremental backup even after it had backed up a

incremental one just 4 hours earlier.

 

 

Thanks

 

0 Users found this helpful

Tom, are you using ATI 2016 or 2015 (this forum)?

Can you post screen images of your Backup Scheme settings to show how you have configured these settings?

Have you been changing the Backup scheme settings, i.e. changed the number of incrementals before a new full backup is created?  (Doing so can reset the count and result in starting it again so giving more than expected files).

Please download the MVP Log Viewer tool from the Community Tools link in my signature and use this to check what messages are being written in your backup task log.