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Acronis True Image 2017 Service

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Hello guys, i have a question. Many of our clients use the Acronis 2017 for an offsite backup. We want to control, if the backup works via snmp. So my question is, is there any service with eventid which appears if the backup is successful/unsuccessful?

 

Yours faithfully 

Fabrice Ebner

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Fabrice, welcome to these User Forums.

I am not sure that I understand your question about looking for any service with eventid to indicate if the backup is successful or not?  There should be no need to look for such a service if you have configured the Notifications settings for the backup task to send out an email with the results of each execution of the task.

The alternative method here is to use the Global email settings for the Acronis Account used for these ATI 2017 installations, assuming that you have signed in with the account on the Account page of the ATI GUI - this can also send out an email advising the success or failure of any backup run for that account.

Hello Steve,

the problem is that we have really much clients from different companys. And if we get a notification as email, we get too much emails. We have a SNMP-Interface, so we can overwatch all clients and companys. So my Question is , does Acronis make any entry in the eventlog when the backup was successful? 

 

Yours faithful

Fabrice Ebner

Fabrice, I cannot find any Windows Event Log entries for when an Acronis backup has been completed successfully or otherwise.

If you are looking at these systems remotely and have access to the filesystem, then you could look at the log files in C:\Program Data\Acronis\TrueImageHome\Logs\ti_demon\ where the logs for all the backup task activity is stored.

If you use the MVP Log Viewer tool (available from the Community Tools link in my signature) you can see how the log files look and what they contain (as formatted by the tool).

Example from my own computer of a successful log.

06/05/2018 17:03:40 :098  Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
06/05/2018 17:03:40 :100  Operation TrueImageLogs started manually.
06/05/2018 17:03:43 :514  Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
06/05/2018 17:03:43 :538  Operation: Backup
06/05/2018 17:03:43 :541  Priority changed to Low.
06/05/2018 17:04:20 :286  Create Backup Archive From: C:\Users\smiths\Documents\TrueImageLogs\
To file: TrueImageLogs_2018-05-06_1_full_b1_s1_v1.tib Compression: Normal
06/05/2018 17:04:20 :940   Writing full version to file: TrueImageLogs_2018-05-06_1_full_b1_s1_v1.tib
06/05/2018 17:04:21 :038  The following backups have been successfully created: L:\TrueImageLogs_2018-05-06_1_full_b1_s1_v1.tib
06/05/2018 17:04:25 :920  Operation has succeeded.

Start: 06/05/2018 17:03:40
Stop: 06/05/2018 17:04:25
Total Time: 00:00:45