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Acronis Backup 12 .Cloned Windows 10 Desktops error while adding to Acronis Console

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We have an issue with Acronis Backup 12 .When we try to add Cloned and renamed Windows 10 Pro Version 1803 to Acronis Management Console we get a error message that Instance allready exists in Acronis console . 

Is there a way to delete Acronis Instance Ids from Windows 10 workstations to get past this issue .We have tried uninstalling Acronis Agent and reinstalling it that did not work.

 

 

0 Users found this helpful

Hello, try to use Acronis cleanup tool: https://kb.acronis.com/content/35521