TI Keeps adding (1) to filename
I have several backups scheduled during the week. They are full and set to overwrite the previous file. Initially they were set up with names like documents, media, etc.
When I check on the backups, they have been created with names like documents(1), media(1) etc. I went in and edited the file names to have the name I want, but even with walking through editing the task, I go back and the names have been changed back to include the (1).
I do not want the (1) in the file name. This has only started happening with 2010, it never happened previously.
I am using build 6053 on Win 7 X64.
[quote=Fred Beiderbecke]I have several backups scheduled during the week. They are full and set to overwrite the previous file. Initially they were set up with names like documents, media, etc.
When I check on the backups, they have been created with names like documents(1), media(1) etc. I went in and edited the file names to have the name I want, but even with walking through editing the task, I go back and the names have been changed back to include the (1).
I do not want the (1) in the file name. This has only started happening with 2010, it never happened previously.
I am using build 6053 on Win 7 X64.[/quote]
I am having the same issue in the newest release 7,046 in fact even though it is set to overwrite its making a new backup each day with (1) (2) (3)...etc. I have disk space but not enough for a new backup each day, why is the overwrite not working?
Jeff,
One alternate solution would be to use Chain2Gen(C2G) which is a helper program for TriueImage.
TrueImageHome does the scheduling and performs the backups. C2G controls how may are retained and when a new full backup needs to be issued. Check item 3 inside my signature index below.
I just upgraded to TIH 2011 thinking that the new version would get rid of some of the issues with 2010, was i ever wrong. I still get the backup filenames adding a 1 or (1) which i think has something to do with validation, seems if i set it to validate the backup during the process it adds (1) to the filename then after it validates it correctly removes it but i still get the 1 being added randomly, cant figure that one out. Also in the taskbar the status still reads over 100%, during a recent email backup i noticed it said 120%???. I do not like the new interface of 2011, i have also tried to set a default set of parameters for my backups by checking the box to do so but it never seems to want to use them. The other thing that is really annoying is that you cannot do a nonstop backup to a nas.
I am using ATIH 2011 build 5519, set for full backups an 4.7gb splitting. Every run adds at least two digits, even when I manually pre-delete the backup files in the target directory. When I use 'delete' from the operations dialogue, it only deletes the last member of the set.
Is the work-around to purge off everything and create a fresh backup each time?
I thought this was intentional to uniquely name (and to mark the sequence of creation) - since including the date and time in the filename is optional in the later versions of ATI. some only keep one file but most, or at least many folks, I think, keep more than one. If some backups are created manually versus by schedule, that addes the extra, the second, digit. I haven't tried to see if I can get ATI to add a third digit but it sounds like the algorithm would do that too.
Frankly, for my own purposes, I don't care about these added digits so long as the rest of the name is the one I specified -- if ATI needs them to keep track of entries in its database, so be it. I always use date-time to identify individual files. For me the added digits are like the network logos in the screen corner on TV nowadays--a superfluous annoyance at first but after a while you don't even see them. Of course, if they are animated, that's another story, then you have to change channels ;) But hopefully, Acronis won't take the digit thing that far ;)
Hello all,
Thank you very much for your posts and your valuable assistance. I will definitely help you with this.
Jeff,
I have checked the status of the issue that Oleg mentioned and according to our internal database, it was resolved in the latest build which is 7046. To get to the bottom of this, I would recommend to contact our Support team with this report so that we may resolve it.
Darren and Don,
We do not have any reported issues with (1) getting added to the backup name. We will need to investigate it. I would really appreciate if you can submit a support request with this log file so that our engineers may resolve this problem.
Please let me know if you have additional questions.
Thank you.
I still get the backup filenames adding a 1 or (1) ...... Also in the taskbar the status still reads over 100%, during a recent email backup i noticed it said 120%???.
I see both of these issues frequently and seemingly randomly. Sometimes just a 1 is added sometimes (1). I have resorted to adding an underscore to the end of every backup, so at least it is easily readable if a random 1 is added on the end!
Also had the >100% complete issue. Again seemingly random.
Generally I am very happy with the new interface once I recreated all my tasks in 2011. I had no end of problems with migrated tasks, which is frankly a hopeless mess - some tasks just migrated fine, some tasks were separated from their associated backups (both an entry for the task and an entry for the backup appeared in the 2011 list), one task was still running although it did not appear in the 2011 UI at all and could not be edited or deleted! I had to resort to the "schedmgr" tool to get rid of it. Also, some settings for migrated tasks are not editable in 2011 eg. the "from" address for emails. This last one still bugs me, but generally now all tasks and backups are recreated in 2011 I prefer it.
Just fwiw, I think this is common in ati2011. I still havien't figured out exactly what the numerical suffixes mean. A few times I thought I had it figured out, then ATI2011 surprised me.
I see this all the time with TI 2011 too. Today I got:
Working_Files_Backup(1).tib_23582A48-1B7C-4D9C-81BC-1AED99930761.tib
I have a support case opened, but Acronis don't seem to understand that when I specify a backup file name of 'Working_Files_Backup.tib' I don't want 'Working_Files_Backup(1).tib', or any other weird name, when the backup is set to overwrite the previous file. This is very unsatisfactory.
Andrew
I think this might be one way to avoid the suffixes:
Delete all tibs from the directory. If they show up on the My Backups page, delete them form there too. Create a new set of backup instructions to backup to the empty directory,
never edit the settings, and
only let backups be created by schedule.
I think that will avoid suffixes and any deviation from that will cause suffixes, although I haven't had the time to test out all the possibilities. this is what I get form my notes so far.
Thanks for the info. Created a new task with name 'Powerboy_Working_Files_Backup'. This creates a file: 'Working_Files_Backup1.tib'. The task clearly gets the backup name from somehere other than the task setting. I find the TI2011 backup list etc unworkable and am going back to 2010.
I belive that, if you create a task and the target location is not empty, then the backups made with the task will get a numberical appendage. also, if the task has a numerical limit on the number of files, the limit will not count any of the files in the target location exept those made with the taks and after the last time it was edited. That's as near as I and a couple other folks have been able to figure out.
Well, just deleted all files in the target folder and the backup file is now: 'Working_Files_Backup1(1).tib'. If the task is set to 'single version', why would it append anything? There appears to be no logic or sense to this process in TI 2011.
I stand corrected. I confess I cannot explain what is systematic about how the backups are named or treated on the My Backups page. I must now say that I do not understand what the designers were trying to do or how they meant for the My Backups page to work.
When Oleg said it was an acknowledged prob and Anton said it was fixed on build 7046, that meant it existed in ati2010and was fixed in ati2010. But the prob has been inherited by the ati2011 code? If this is a bug yet to be acknowledge in ati2011, fine, I'll sit tight and wait for a fix. If not then I'd still like to figure out how ati2011 works. This seems to be a matter of how the core database operates, trying to identify tibs with a particular set of instructions rather than, for example in ati10 days, with a backup location. But then, who decides what counts as a new instruction set (and new set of tibs) vs an old (perhaps slightly modified) set of instructions that should remain with the existing set of tibs. Meanwhile I am using Windows Explorer to examine backup directories and deleting extra tibs that are being left behind by ATI2011 My Backups page or not being counted in the total file count in a particular backup directory.
I've now gone back to TI2010 where everything works as it should. The TI2011 backup archival system seems to be broken and, even if it worked properly, seems to be overly complex IMO. One interesting observation: the file naming system for whole partition backups works ok and nothing is added to the file name; it's only the backups for individual folders which don't work properly. I even edited the script to remove the 1 or (1) from the file name, but after a backup the file name was set to:
Powerboy_Working_Files_Backup.tib_9209321B-2BE4-41D0-B8EB-F8FC07207681.tib_8B4E479E-AE13-4F25-A128-A428EE427D0D.tib
Thanks for your responses - much appreciated.
I have a support case open on this. In the latest incarnation, I started a new backup from the GUI which got a different partition's backup name. I think something is seriously broken in the parsing of archives.xml.
I was confused by Anton's comment above: " latest build which is 7046". Is that the TI2010 build? I am seeing 5519 on TI2011.
7046 is a last build fo ati2010. 5519 is last build for ati2011.
Btw, I've seen this phenomenon with full disk mode backups, not jsut individual folders.
I have reported this problem before, http://forum.acronis.com/forum/13840, but thre is resistance to admitting there is a problem.
The latest build I see, which is what I am running, is 5519, which is specified at the latest build in my Acronis account and when I click on Help -> Check for updates.
How do I get build 7046?
I see 7046 is the latest 2010 build. There is no immediate relief for 2011.
And why not have the task paramters (schedule, limts, location, etc.) shown with each entry? There's more than enough space for them.
----- duplicate post -------
Here's another example. A Weekly scheduled backup that has been working for some tiem suddenly deices to add a (1) on the end!
Some of mine have (12)11 or even 1111 appended. I can't figure out what "rule" ATI2011 is applying to decide what numbering to append. also, I have set up allmy tasks to add date and time to the name and on some tasks, it adds the same date regardless of when the backup is made; they all have the same date added.
<
We do not have any reported issues with (1) getting added to the backup name. We will need to investigate it. I would really appreciate if you can submit a support request with this log file so that our engineers may resolve this problem.
Please let me know if you have additional questions.>>
This is incorrect. Look at my case:
Backup file names [ ref:00D3Zcb.5005A4yya:ref ]
Hey guys (and gals if any here),
Get your problem offically reported. Open a support ticket with support. There is a link in upper right corner of this web page. Supply the information requesterd in post #7.
The more the issue is reported via a support ticket request, the quicker the fix.
The support ticket will get faster action if multiple people request assistance on the same item.
Thanks to all.
Grover
Same issue on my system !
Very disappointing, that the last reply of an Acronis Member is over 10 days ago and although many users reported the issue, there is NO bug confirmation / fix from Acronis.
Hello all,
Thank you very much for your valuable feedback. Please accept my apologies for the delay.
I would like to update this thread with some additional information. We have created a task in our Testing lab so that our Testing team can reproduce this issue. As soon as it happens, we will have a timeframe from the Development team about when this problem will get fixed and I will update this thread as well.
Once again, I am very sorry for the inconvenience.
Please let me know if you have additional questions.
Thank you.
I only now read this ...
I seem to have a similar problem:
I have reached the proud situation where whenever I create a full single version backup of a handfull of critical files and small folders backing up into their own directory with the file name Email_Sun instead of over writing, I get the sequence of files :-
Email_Sun.tib
Email_Sun.tib_EBA45E9D-4480-464A-B459-26F9C0376DAA.tib
Email_Sun.tib_EBA45E9D-4480-464A-B459-26F9C0376DAA.tib_B3EDD5F2-9E4D-4C9E-9A61-E5F1931AAA21
I don't mind hanging around for bug fixes in most programs but not in a backup system. I can see me rapidly going back to v 2010. It was irritating at times but worked fairly reliably and if everything crashed because the receiving drive was full it was usually possible to get things working again without having to create a new task. I expect a robust system for backup programs.
I also have the same issue
Hey guys (and gals if any here),
Get your problem offically reported. Open a support ticket with support. There is a link in upper right corner of this web page. Supply the information requesterd in post #7.The more the issue is reported via a support ticket request, the quicker the fix.
The support ticket will get faster action if multiple people request assistance on the same item.
Thanks to all.
Grover
I tried to do this but although I logged in on my account, since it was not a recovery query although my 1011 upgrade is registered I have to purchase a support subscription to put a technical query (ie bug report) . Am I missreading? I do not appear able to get to be able to report a bug query/get a ticket. That really stinks if it is true. Tell me I am incorrect & just going senile??
I'm having the same problem with ATI 2011 build5519. I have backup scheme set for Single Version, yet I'm getting backups with (1),(2) etc appended to them, and the previous backup is not being overwritten/deleted- this is taking up huge amounts of disk space (Im talking about partition backups, not just file backup). I've tried deleting one set, but when I tried creating a fresh backup, a message told me the backup was corrupt ! I'm starting to lose confidence in this incarnation of True Image..
duplicate .. sorry
I have lost confidence.
Not even the new GUI is not worthy of beta status when you get no mention of when you last had a successful backup as there was with previous versions. Did no one notice that after a backup there is still a legend saying 'not backed up yet' to the right of the backup name. What confidence can one have??
Hello all,
I would like to thank everyone for their valuable comments and patience.
According to our internal tracking system, this issue will be resolved in Update 1 of our software. I cannot let you know the release date at the moment, but you can always subscribe to our newsletter to receive the latest updates.
If there is anything else I can do, please let me know.
Thank you.
Does ATIH 2010 work with Windows 7-64?
Is it still possible tp buy it?
I have patiently waited to see what would happen with this issue before even thinking about the upgrade to TI2011, the fact that you "cannot let us know the release date" is very troubling and honestly only makes me start looking for a solution from another vendor. I have been a long time user of the product and am sad to say each new release seems to have more bugs than the last. Its time to get your house in order!
Does ATIH 2010 work with Windows 7-64?
Is it still possible tp buy it?
Yes ; If you choose localzation that is not yet done for 2011 - e.g. http://www.acronis.nl/homecomputing/ or http://www.acronis.es/homecomputing/ (with discount - 2011 nears?)
Acronis, as a rule, hasn't ever posted anticipated dates for any releases. Undoubtedly because lots of things can happen to cause delays and once you have posted a date and miss it, some folks go bananas. Better, imo, not to make such promises.