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ATI is not working!

Thread needs solution

I have tried to make backups with ATI 2019. Every single backup failed!

Tried the following: Repair Installation, clean Installation, excluding One Drive, disabled Active Protection, disabled VSS and enabled Acronis Snapshot, disabled GData Total protection, tried to backup and validate, tried only to backup. Nothing helped. Opened a support case, no answer until yet. I have no more ideas...

ATI2018 was working fine!

 

Here is the log from ATI 2019:

2018-08-22T14:46:33:207+02:00 15996 I00640000: Attribute für Backup-Reservekopie: format tib; need_reserve_backup_copy false;
2018-08-22T14:46:33:207+02:00 15996 I00640002: Aktion Alienware wurde manuell gestartet.
2018-08-22T14:46:40:792+02:00 15996 I00640000: Attribute für Backup-Reservekopie: format tib; need_reserve_backup_copy false;
2018-08-22T14:46:40:794+02:00 15996 I013C0000: Aktion: Backup
2018-08-22T14:46:45:502+02:00 15996 I000B03F0: Backup-Archiv erstellen Von:   In Datei:  "E:\ATI-Alienware\Alienware.tib" Komprimierung:  Normal Exclude:  Durch Ausschlussmaske erfasste Dateien Passendes Kriterium:  hiberfil.sys, pagefile.sys, $Recycle.Bin, swapfile.sys, System Volume Information, *.tib, *.tib.metadata, *.~, *.tmp, C:\Users\uwe-d\AppData\Local\Temp, C:\Users\uwe-d\AppData\Local\Microsoft\Windows\INetCache, C:\Users\uwe-d\AppData\Local\Mozilla\Firefox\Profiles\*\cache2, C:\Users\uwe-d\AppData\Local\Mozilla\Firefox\Profiles\*\OfflineCache, C:\Users\uwe-d\AppData\Local\Opera Software\Opera Stable\Cache, C:\Users\uwe-d\AppData\Local\Opera Software\Opera Stable\Media Cache, C:\Users\uwe-d\AppData\Local\Google\Chrome\User Data\Default\Cache, C:\WINDOWS\CSC, C:\Users\uwe-d\OneDrive\ 
2018-08-22T14:46:45:506+02:00 15996 I000101F8: Ausstehende Aktion 173 hat begonnen: 'Volume-Image erstellen'.
2018-08-22T14:46:48:418+02:00 10416 I00640000: Schreibe vollständige Version zu Datei: Alienware_full_b7_s1_v1.tib
2018-08-22T14:46:57:797+02:00 15996 I000101F8: Ausstehende Aktion 173 hat begonnen: 'Volume-Image erstellen'.
2018-08-22T15:01:42:156+02:00 15996 I000101F8: Ausstehende Aktion 173 hat begonnen: 'Volume-Image erstellen'.
2018-08-22T15:01:49:588+02:00 15996 I000101F8: Ausstehende Aktion 173 hat begonnen: 'Volume-Image erstellen'.
2018-08-22T15:01:49:800+02:00 15996 I00640000: Die folgenden Backups wurden erfolgreich erstellt: "E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib"

 

Up to here everythink seems to be good, but...

2018-08-22T15:01:50:612+02:00 15996 E01E50015: Error 0x1e50015: Failed to open backup E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.
| Ablaufverfolgungsebene: Fehler
| line: 0x132134cb418e7188
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:411
| Funktion: TrueImage::Archive::OpenArchive
| line: 0x132134cb418e7188, c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:411, TrueImage::Archive::OpenArchive
| $module: ti_demon_vs_13110
|
| error 0x1e5001a: ARsECwDkPUUq13X1LQAkbW9kdWxlAEF0aV9kZW1vbl92c18xMzExMAAkZmlsZQBBYzpcYnNfaHVkc29uXHdvcmtzcGFjZVw0OTBccHJvZHVjdHNcaW1hZ2VyXGFyY2hpdmVcaW1wbFxhcmNoaXZlX2RhdGFfc3RyZWFtX3RpYl9pbXBsLmNwcAAkZnVuYwBBVHJ1ZUltYWdlOjpBcmNoaXZlOjpUaWJEYXRhU3RyZWFtOjpPcGVuUmVhZAAkbGluZQBOgAEAAAAAAAAAFAAEAAf5ITt7dF/zRGVyIFp1Z3JpZmYgYXVmIGRpZSBEYXRlaSB3aXJkIHZlcndlaWdlcnQuAGZ1bmN0aW9uAEFPcGVuRmlsZVcAcGF0aABXXFw/XEU6XEFUSS1BbGllbndhcmVcQWxpZW53YXJlX2Z1bGxfYjdfczFfdjEudGliACRtb2R1bGUAQXRpX2RlbW9uX3ZzXzEzMTEwACRmaWxlAEFjOlxic19odWRzb25cd29ya3NwYWNlXDQ5MFxjb3JlXGZpbGVcd2luZG93c1x3aW5udF9kaXIuY3BwACRmdW5jAEF3aW5udF9kaXI6Ok9wZW5GaWxlACRsaW5lAE7+AQAAAAAAAADw/wAA8bjtZL39KL1adWdyaWZmIHZlcndlaWdlcnQAY29kZQBOBQAHgAAAAAAkbW9kdWxlAEF0aV9kZW1vbl92c18xMzExMAAkZmlsZQBBYzpcYnNfaHVkc29uXHdvcmtzcGFjZVw0OTBcY29yZVxjb21tb25cZXJyb3IuY3BwACRmdW5jAEFDb21tb246OkVycm9yOjpBZGRXaW5kb3dzRXJyb3IAJGxpbmUATjMBAAAAAAAAAA==; 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; 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; 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; 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; 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;
| line: 0x132134cb418e7184
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:407
| Funktion: TrueImage::Archive::OpenArchive
| line: 0x132134cb418e7184, c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:407, TrueImage::Archive::OpenArchive
| $module: ti_demon_vs_13110
|
| error 0x3c0002: Failed to open the virtual disk.
| line: 0xceff4fee961a4114
| Datei: c:\bs_hudson\workspace\490\core\fdisk\virtual\msdiskholder.cpp:302
| Funktion: VirtualDisks::MSVirtualDiskHolder::Initialize
| line: 0xceff4fee961a4114, c:\bs_hudson\workspace\490\core\fdisk\virtual\msdiskholder.cpp:302, VirtualDisks::MSVirtualDiskHolder::Initialize
| $module: ti_demon_vs_13110
|
| error 0x40014: Der Zugriff auf die Datei wird verweigert.
| line: 0xf35f747b3b21f907
| Datei: c:\bs_hudson\workspace\490\core\file\windows\winnt_dir.cpp:510
| Funktion: winnt_dir::OpenFile
| line: 0xf35f747b3b21f907, c:\bs_hudson\workspace\490\core\file\windows\winnt_dir.cpp:510, winnt_dir::OpenFile
| function: OpenFileW
| path: \\?\E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib
| $module: ti_demon_vs_13110
|
| error 0xfff0: Zugriff verweigert
| line: 0xbd28fdbd64edb8f1
| Datei: c:\bs_hudson\workspace\490\core\common\error.cpp:307
| Funktion: Common::Error::AddWindowsError
| line: 0xbd28fdbd64edb8f1, c:\bs_hudson\workspace\490\core\common\error.cpp:307, Common::Error::AddWindowsError
| code: 0x80070005
| $module: ti_demon_vs_13110
2018-08-22T15:01:55:098+02:00 15996 E01E50023: Error 0x1e50023: Schließen Sie die Anwendung, die vermutlich die Datei gerade verwendet: E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib
| Ablaufverfolgungsebene: Fehler
| line: 0x4d3f22948e29f19e
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\utils.cpp:199
| Funktion: `anonymous-namespace'::GenerateGuiErrorWithPath
| line: 0x4d3f22948e29f19e, c:\bs_hudson\workspace\490\products\imager\archive\impl\utils.cpp:199, `anonymous-namespace'::GenerateGuiErrorWithPath
| $module: ti_demon_vs_13110
|
| error 0xb03e9: Das Backup konnte nicht geöffnet werden.
| line: 0x76c4057909f37cd3
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\operations\archive_operation_validate.cpp:537
| Funktion: TrueImage::Archive::ValidateArchiveOperationImpl::DoPrepare
| line: 0x76c4057909f37cd3, c:\bs_hudson\workspace\490\products\imager\archive\impl\operations\archive_operation_validate.cpp:537, TrueImage::Archive::ValidateArchiveOperationImpl::DoPrepare
| $module: ti_demon_vs_13110
|
| error 0x1e50008: Failed to open backup E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.
| line: 0x76c4057909f37d5c
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\operations\archive_operation_validate.cpp:674
| Funktion: TrueImage::Archive::ValidateArchiveOperationImpl::PrepareDataStream
| line: 0x76c4057909f37d5c, c:\bs_hudson\workspace\490\products\imager\archive\impl\operations\archive_operation_validate.cpp:674, TrueImage::Archive::ValidateArchiveOperationImpl::PrepareDataStream
| $module: ti_demon_vs_13110
|
| error 0x1e50005: Failed to open backup E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.
| line: 0x132134cb418e71da
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:493
| Funktion: TrueImage::Archive::OpenDbDataStreamForRead
| line: 0x132134cb418e71da, c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:493, TrueImage::Archive::OpenDbDataStreamForRead
| $module: ti_demon_vs_13110
|
| error 0x1e50015: Failed to open backup E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.
| line: 0x132134cb418e7188
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:411
| Funktion: TrueImage::Archive::OpenArchive
| line: 0x132134cb418e7188, c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:411, TrueImage::Archive::OpenArchive
| $module: ti_demon_vs_13110
|
| error 0x1e5001a: 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; 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; 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| line: 0x132134cb418e7184
| Datei: c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:407
| Funktion: TrueImage::Archive::OpenArchive
| line: 0x132134cb418e7184, c:\bs_hudson\workspace\490\products\imager\archive\impl\archive_data_stream_impl.cpp:407, TrueImage::Archive::OpenArchive
| $module: ti_demon_vs_13110
|
| error 0x3c0002: Failed to open the virtual disk.
| line: 0xceff4fee961a4114
| Datei: c:\bs_hudson\workspace\490\core\fdisk\virtual\msdiskholder.cpp:302
| Funktion: VirtualDisks::MSVirtualDiskHolder::Initialize
| line: 0xceff4fee961a4114, c:\bs_hudson\workspace\490\core\fdisk\virtual\msdiskholder.cpp:302, VirtualDisks::MSVirtualDiskHolder::Initialize
| $module: ti_demon_vs_13110
|
| error 0x40014: Der Zugriff auf die Datei wird verweigert.
| line: 0xf35f747b3b21f907
| Datei: c:\bs_hudson\workspace\490\core\file\windows\winnt_dir.cpp:510
| Funktion: winnt_dir::OpenFile
| line: 0xf35f747b3b21f907, c:\bs_hudson\workspace\490\core\file\windows\winnt_dir.cpp:510, winnt_dir::OpenFile
| function: OpenFileW
| path: \\?\E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib
| $module: ti_demon_vs_13110
|
| error 0xfff0: Zugriff verweigert
| line: 0xbd28fdbd64edb8f1
| Datei: c:\bs_hudson\workspace\490\core\common\error.cpp:307
| Funktion: Common::Error::AddWindowsError
| line: 0xbd28fdbd64edb8f1, c:\bs_hudson\workspace\490\core\common\error.cpp:307, Common::Error::AddWindowsError
| code: 0x80070005
| $module: ti_demon_vs_13110
2018-08-22T15:01:57:874+02:00 15996 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcedf
| Datei: c:\bs_hudson\workspace\490\products\imager\demon\main.cpp:745
| Funktion: main
| line: 0x9f2c53c72e8bcedf, c:\bs_hudson\workspace\490\products\imager\demon\main.cpp:745, main
| $module: ti_demon_vs_13110

 

Alienware Task wartet auf einen Benutzereingriff.

Beschreibung:

Information: Failed to open backup E:\ATI-Alienware\Alienware_full_b7_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.

Details: Falls Sie es verschoben bzw. umbenannt haben: Speichern Sie es am ursprnglichen Ort bzw. geben Sie ihm den ursprnglichen Dateinamen. Klicken Sie anschlieend auf Wiederholen. Falls Sie es gelscht haben: Klicken Sie auf Ignorieren, um eine neue Backup-Version zu erstellen.

0 Users found this helpful

It appears that the app is having issue resolving the path to the backup file E:\ATI-Alienware\Alienwar_full_b7_s1_v1.tib.

This is an existing backup which you created in the TI 2018 product I presume?

After installing the 2019 product which I presume you did as an upgrade, did you use the Add existing backup to bring the backup task itself into the GUI or was the backup task already populated in the GUI?

If the task was automatically imported into the GUI by the app did you or were you given the Reconfigure button option which normally appears at the bottom right corner of the GUI?

If yes, did you select that option and reconfigure the backup?

If yes, during the reconfiguration did you re-select the destination location E:\ ATI-........?

The final step here must be done to complete the reconfiguration of the backup task and get things working.

I did an in-place upgrade from ATI 2018 to ATI 2019 and it worked as expected. With clean installations (uninstall existing ATI and install new version) things are less reliable even if you save and import settings because ATI scans the HDDs and adds any backup sets it finds (if a backup task has multiple backup sets - full backup + incremental) - they are for some reason imported separately. These "phantom" task are not removed when you retrieve settings (for some inexplicable reason). I cannot remember if ATI 2018 exhibits the same behaviour.

Ian

Problem is solved. After buying the product the offered Version was 13110, not 13660. 13660 is doing its Job very well. 

Thank you Acronis support!