Tower of Hanoi and scheduling

Thread needs solution
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Posts: 1
Comments: 2

Hello,
im just evaluating B&R 10 Workstation.

I have set up a TOH scheme runing every day at 6:00am. It run for a few days just fine. Then I changed the starting time to 5:00am, with the result that TOH "forgot" all the already performed backups and startetd all over again!

This does'nt make sense, does it? Is it a bug or a "feature"?

Runing Win 7 Home Premium 64Bit, B&R 10 Workstation (latest version)

Regards,
Walter

Fri, 10/08/2010 - 08:34
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Posts: 24
Comments: 3268

Dear Walter!

Thank you for finding time to open the thread and report about the issue, we really appreciate it!

Unfortunately due to the lack of diagnostic information it is hard to identify the exact cause of the issue, so the problem requires investigation. Could you please gather: 

  1. Acronis Info
  2. Backup settings screenshots
  3. Backup location screenshot

and submit a support request with the information attached? Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 10/12/2010 - 14:29
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

Most likely it's a gap in the functional specification - if (as) nowhere in it is stated that "you should keep the accumulated level backup configuration when user changes schedule" it will not be kept because it's more easy to start from scratch. Submitting support request may help unless T1 explains it as a planned and expected misfeature and stops the request from propagating further.

Wed, 10/13/2010 - 19:48