Restore problems
I have Acronis True Image 9.0. Last year I did a full backup of my wife's computer. Now, her hard drive is failing. I tried to test out the backup archive and am getting errors. Since I received no errors during the backup, and also verified the backup, I had high hopes of getting a great backup for times like this. Now, I am very unsatisfied with Acronis and hope there is something I can do to get our backup working.
I've done some other backups since the full backup and when I put that CD in, I get a message "Not last Archive". I assume that is because somehow it was a incremental backup that was performed after the original backup?
I have found some other backup CDs and get the message "Cannot assign a drive letter to a partition from the backup archive". What is this all about?
Lastly, when I invoke the original backup and pick out a "test" file to restore to a different location, I get error "Operation with partition "0-0" was terminated. Read Error". Is that referring to the USB hard disk I have attached to my computer or to the backup archive?
Help, I am ready to reformat my wife's drive and am not confident in the Acronis backup.
Is there a specific way to validate?
When I fill out the Restore screens, I enable the verification. Then, later I find the error message. Happens every time I try and restore just one file to test the restore function. I may never trust Acronis again. All I heard was how good it was, and I have yet to get any use from it. Seems it performed the backup but when I try and restore, gives me an error. Good thing my hard drive didn't crash - oh wait, it did! Now I need Acronis and I get this error and Acronis let this happen.
I think I stored my original backup on an external hard drive, and maybe performed an incremental on a CD. Not sure since I did it some time ago.
I have tried to restore files at least 20 times with zero success. After going through the necessary steps after selecting the desired back up file on my seperate hard drive, the software immediately gives a message that the files have been restored without actually copying them. The strange thing is that I can see the files using my computer and can restore them by copying and pasting them from my back up drive.
Hello Ronald Cox and Ross Patterson,
Thank you for choosing Acronis Disk Backup Software.
Is there a specific way to validate?
When I fill out the Restore screens, I enable the verification. Then, later I find the error message. Happens every time I try and restore just one file to test the restore function. I may never trust Acronis again. All I heard was how good it was, and I have yet to get any use from it. Seems it performed the backup but when I try and restore, gives me an error. Good thing my hard drive didn't crash - oh wait, it did! Now I need Acronis and I get this error and Acronis let this happen.
You may validate archive separately, without actual recovery - follow to Operations -> Validate. I wouldrecommend you to check the results of recovery from CD version of our program.
I have tried to restore files at least 20 times with zero success. After going through the necessary steps after selecting the desired back up file on my seperate hard drive, the software immediately gives a message that the files have been restored without actually copying them. The strange thing is that I can see the files using my computer and can restore them by copying and pasting them from my back up drive.
Please do the following to resolve the issue:
1. Download Acronis Scheduler, which is a special utility to update the scheduler service;
2. Extract the downloaded file and run install.bat. The utility will automatically update the service;
3. Reboot the machine;
4. Recreate the scheduled tasks.
Please let us know the results.
Thank you.