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Recovery of files using recovery media

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Hi

I have recently upgraded mi TI2017 to TI2019 and have been testing the recovery media I created on a USB Flash drive. I opened a backup on my External HDD and selected a couple of files to recover to the Desktop. I know that there are easier ways to recover files within the Windows environment but this exercise was merely to check that the recovery media works.

Although all the windows appeared and the action proceeded as it should when I rebooted into Windows there was no sign of these files having been recovered. However, if I create a new folder on the desktop it works including the addition of the folder in which the file is located.

Any comment or explanation would be welcome.

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Eric, when you booting into the Acronis Rescue Media USB drive, did you do a Shutdown then reboot, or did you do a Restart and reboot?

My reason for asking is that there have been strange problems caused by having Windows Fast Start enabled, as this puts the computer into a Hybrid Sleep state similar to hibernation, when you use Shutdown.  In this state, changes to the file system can disappear after the system resumes from the hibernation state because those changes were not made to the live file system tables.

Doing a Restart forces a full shutdown before the computer is restarted / booted from the USB media and thus avoids this hybrid sleep state.

Hi

I don't have Fast Start enabled on this machine and I tried it with both a restart and a close down and reboot.

In both cases the files recovered to the desktop were not present when booted into Windows.  They are only present if I create a new folder on the Desktop to contain them.

I don't think the recovery media will create shortcuts to recovered files.  Did you look, using File Explorer, at your C: drive to see if the files were recovered there? (I suspect they were)

I didn't want a shortcut to the files - I wanted a copy recovered to my desktop.  Yes, I did search the whole of my computer for the files after the recovery process and they were not anywhere on my Laptop.

This is no big deal, however, it was just irritating that I needed to create a new empty folder on the desktop first before I could recover them to the desktop.

I don't recall having this problem with the many previous versions of TI that I have used over the years.

Eric,

I tried to reproduce your problem, and I was not able to. I used the Linux recovery environment to restore a file to the desktop and it worked fine.

Did you try to restore it to another user's desktop on your computer? Or to the public desktop?

I thought I had a good grasp of the workings of Windows 7 but I wasn't aware that there is such a thing as a Public Desktop and I cannot find it on my computer anywhere.  How do I access this Public Desktop to check if the recovered files are indeed there?

2018-09-30 09_51_44 Public Desktop.png

Sorry - this is not shown on my machine. It transpires that it was a hidden file which I can now access.  However, the files I saved when testing the Recovery Media are not there so I am back to square one on this.