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Acronis True Image runs infinitely

Thread needs solution

True Image is installed on Windows 7 / 64Bit.
A started backup is not completed, it runs indefinitely in the status "remaining time is calculated"

On a second computer, which is installed similarly, the backup runs smoothly.

Where can I see where the backup hangs?

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Thorsten, welcome to these User Forums.

More details would be needed to try to understand why your backup is not completing?

What type of user account is ATI being run from?  ATI should always be installed using an Administrator account in order to be given the required authorities / privileges.

What type of backup are you performing - Disk & Partitions or Files & Folders or Entire PC?

What size of data is being backed up?

What destination are you wanting the backup to be stored on?  Is this a local / external drive, a network drive or to the Acronis Cloud?

I would recommend downloading the MVP Log Viewer tool (link in my signature) and using this to check the messages in the backup task log.