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Cannot create a backup of the specified type in archive, because it contains backups of another type.

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Backup runs fines for weeks then get the error "Cannot create a backup of the specified type in archivebecause it contains backups of another type. A backup archive can contain backups of one type only." Not getting anywhere with support who say to make a new folder and create a new archicve. which works but I can'y just do this everytime I get the error. Would like to know what it means and what I can do to resolve it.

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Posts: 22
Comments: 3800

Hi Alister,

Such issues should be investigated to reveal the root cause of the failure. Re-creation of the archive may be considered as workaround but not as final solution. Please let me know the support case ID you've submitted - you can send me a private message or simply reply here, so that I can check what happened and went wrong.

Thank you.

I have seen a situation like this when for example you create a disk backup plan, run it a few times and then edit this backup plan and change it to file/folder backup.

Maybe you altered your orginal working backup plan in a way that may have caused this problem.

Having the exact same issue...back-ups ran fine while I was evaluating the product during the 30 day trial period (6 workstations and 1 file server) - May 6 - April 6.  However, after shelling out $1,500 for the 7 licenses, I get this error message on 1 of the workstations (MY main machine).  No, I don't want to start over (that initial back-up takes forever). No, no changes to the back-up plan have been made.

Acronis, what's the deal/fix/problem/solution here?

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Ian,

The root cause of this message could be either archive corruption (can be checked via running validation of the backup) or problems on the backup storage backend, which I assume is Acronis Cloud in your case. In either case it makes sense to contact our support team for assistance - support team will be able to locate the actual backup files and figure out the actual problem and solution.

Thank you.

I received this error when trying to backup workstations and realized that the 'tag' that comes after the machinename (ex. 4AF7CC3F-D579-498D-B392-B031CFBDF248-2EA7AF12-89B2-476C-96A8-8940C974D8F4A) was a duplicate.  I was performing a full backup on Friday nite and incrementals other days.  When I tried to run the full, I kept getting the message.  I look at my backup path and sure enough there it was.  I removed it and ran a full backup successfully.  It seems as if something was corrupt about that particular backup.  I haven't had any problems since.  I must say though all the logs and ftp'ing chat support had me sending them was abit cumbersome to no avail.  

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hi Integrated Solutions,

We are glad that this issue has gone. However, we recommend that you run a validation task to ensure that your backups are consistent and recoverable.

If this issue occurs again, please contact Acronis Support Team for investigation.

If any assistance is needed when dealing with Acronis Support Team, please send us the ticket ID and we'll look into the situation.